Hardback
Small and Medium Sized Enterprises and the COVID-19 Response
Global Perspectives on Entrepreneurial Crisis Management
9781802205763 Edward Elgar Publishing
The international cast of authors in this important book explore how internationalizing small and medium sized enterprises (iSMEs) face major crises, such as COVID-19, and have managed them to reach a stable and desired state post-crisis. Chapter orientations vary from theoretical to empirical. Each focuses on issues related to a major crisis, and present already-deployed success strategies in 14 different country environments. The rich diversity of chapters offers a highly significant and timely contribution to the field.
More Information
Contributors
Contents
More Information
The international cast of authors in this important book explore how internationalizing small and medium sized enterprises (iSMEs) face major crises, such as COVID-19, and have managed them to reach a stable and desired state post-crisis. Chapter orientations vary from theoretical to empirical. Each focuses on issues related to a major crisis, and present already-deployed success strategies in 14 different country environments. The rich diversity of chapters offers a highly significant and timely contribution to the field.
This book consists of five parts. An introduction to the volume and an extensive literature review open the book and are followed in Part II by general, yet critical, topics such as firm capabilities, resources and orientations, which collectively influence how smaller firms perceive emerging, approaching or unfolding crises in their environments and how the national public policy as well as the evolution of the crisis affects them. Part III extends this discussion to look at digitization and ‘servitization’ for higher customer and market-orientation, supply chains and overall governance. Specific research-based examples of potent strategies by four internationalized SMEs in different industries and country environments fill out Part IV and the final part offers a view beyond the current crisis.
Scholars and students in entrepreneurship, international business and other related areas will find this very timely volume illuminating.
This book consists of five parts. An introduction to the volume and an extensive literature review open the book and are followed in Part II by general, yet critical, topics such as firm capabilities, resources and orientations, which collectively influence how smaller firms perceive emerging, approaching or unfolding crises in their environments and how the national public policy as well as the evolution of the crisis affects them. Part III extends this discussion to look at digitization and ‘servitization’ for higher customer and market-orientation, supply chains and overall governance. Specific research-based examples of potent strategies by four internationalized SMEs in different industries and country environments fill out Part IV and the final part offers a view beyond the current crisis.
Scholars and students in entrepreneurship, international business and other related areas will find this very timely volume illuminating.
Contributors
Contributors: Arild Aspelund, Sofiane Baba, Ottar Bakås, Andreu Blesa, S. Tamer Cavusgil, Sorin Cohn-Sfetcu, Luz Elena Orozco Collazos, Angela da Rocha, Léo-Paul Dana, Renato Cotta de Mello, Pavlos Dimitratos, Hamid Etemad, Luiza Fonseca, Taïeb Hafsi, Akseli Isotalo, Gary Knight, Clarice S. Kogut, Olli Kuivalainen, Panagiotis Kyriakopoulos, Nathalie Lachapelle, Tage Koed Madsen, Huda Mahmoud, Rod B. McNaughton, Øystein Moen, Sedigheh Moghavvemi, Hamed Motaghi, Alexander Myers, Hind Ouguenoune, Alex Rialp, Josep Rialp, Julie Ricard, Maria Ripollés, Rubina Romanello, Sami Saarenketo, Aidin Salamzadeh, Sebastian L. Schorch, Vinciane Servantie, Deborah Shepherd, Lasse Torkkeli, Diane-Gabrielle Tremblay, Valerio Veglio, Yi Wang
Contents
Contents:
Preface xxx
PART I INTRODUCTION AND LITERATURE REVIEW
1 Introduction to small and medium sized enterprises and the
COVID-19 response 2
Hamid Etemad
2 A systematic literature review of crisis management in and
by small and medium-sized enterprises 38
Aidin Salamzadeh and Léo Paul Dana
PART II FIRMS’ CAPABILITIES, RESOURCES AND
STRATEGIC RESPONSE TO PERCEIVED
CRISIS WITHIN THEIR RESPECTIVE
ENABLING AND CONSTRAINING ENVIRONMENTS
3 Resources, capabilities and crisis management in the SME 63
Gary Knight and S. Tamer Cavusgil
4 Kiwi ingenuity and a helping hand: how New Zealand’s
SMEs are surviving the COVID-19 pandemic 83
Rod B. McNaughton and Deborah Shepherd
5 What policies support SMEs through the crisis? Financial
and innovation support in Québec (Canada) 112
Diane-Gabrielle Tremblay and Nathalie Lachapelle
6 Micro-macro dynamics in navigating enduring crises:
empirical illustrations in a volatile institutional context 138
Sofiane Baba, Taïeb Hafsi and Hind Ouguenoune
PART III INTERNATIONAL, NATIONAL AND
REGIONAL FIRMS’ CHOICES OF CORE
STRATEGIES, INCLUDING FURTHER
DIGITIZATION AND ‘SERVITIZATION’
7 The relevance of digital dynamic capabilities and
servitization in a crisis management context: building
a business (re)modelling framework for non-digital
international entrepreneurial ventures from the Spanish
post-COVID-19 perspective 165
Andreu Blesa, Alex Rialp, Josep Rialp and Maria Ripollés
8 The COVID-19 crisis and Italian firms: digitalization,
internationalization, and global value chain reconfiguration 199
Valerio Veglio and Rubina Romanello
9 Decision-making in Colombian B Corps during the
COVID-19 crisis 223
Vinciane Servantie, Sebastian L. Schorch and Luz Elena
Orozco Collazos
10 The COVID-19 pandemic and the intention to export:
a study of small Brazilian entrepreneurial firms 252
Angela da Rocha, Clarice S. Kogut, Luiza Fonseca and
Renato Cotta de Mello
11 The impact of COVID-19 on Malaysian SMEs and policy
responses 273
Sedigheh Moghavvemi and Huda Mahmoud
PART IV DEPLOYING INCREASED CUSTOMER AND
MARKET ORIENTATION AND INNOVATIVE
CUSTOMIZATION STRATEGIES
FOR INTERNATIONAL GROWTH TO
COUNTERACT POTENTIAL STAGNATION
AND POSSIBLE DEMISE
12 Survival strategies of Finnish SMEs in the time of global crisis 291
Sami Saarenketo, Olli Kuivalainen, Lasse Torkkeli, Akseli
Isotalo and Alexander Myers
13 The competitiveness of internationalizing SME suppliers
during and after COVID-19 306
Yi Wang and Tage Koed Madsen
14 COVID-19 crisis challenges and responses: evidence from
selected Greek SMEs 323
Pavlos Dimitratos and Panagiotis Kyriakopoulos
15 Customer-oriented manufacturing as a resilience strategy
for Norwegian small international manufacturers 347
Ottar Bakås, Arild Aspelund and Øystein Moen
PART V A WINDOW TO THE FUTURE: LEARNING
FROM THE PAST AND EXPLORING
IMPLICATIONS AND LESSONS OF
PREVIOUS CHAPTERS
16 Averting or avoiding a crisis: innovate or decline 369
Sorin Cohn-Sfetcu, Hamed Motaghi and Julie Ricard
17 Learning from the past and exploring implications and
lessons of previous chapters 395
Hamid Etemad
Index
Preface xxx
PART I INTRODUCTION AND LITERATURE REVIEW
1 Introduction to small and medium sized enterprises and the
COVID-19 response 2
Hamid Etemad
2 A systematic literature review of crisis management in and
by small and medium-sized enterprises 38
Aidin Salamzadeh and Léo Paul Dana
PART II FIRMS’ CAPABILITIES, RESOURCES AND
STRATEGIC RESPONSE TO PERCEIVED
CRISIS WITHIN THEIR RESPECTIVE
ENABLING AND CONSTRAINING ENVIRONMENTS
3 Resources, capabilities and crisis management in the SME 63
Gary Knight and S. Tamer Cavusgil
4 Kiwi ingenuity and a helping hand: how New Zealand’s
SMEs are surviving the COVID-19 pandemic 83
Rod B. McNaughton and Deborah Shepherd
5 What policies support SMEs through the crisis? Financial
and innovation support in Québec (Canada) 112
Diane-Gabrielle Tremblay and Nathalie Lachapelle
6 Micro-macro dynamics in navigating enduring crises:
empirical illustrations in a volatile institutional context 138
Sofiane Baba, Taïeb Hafsi and Hind Ouguenoune
PART III INTERNATIONAL, NATIONAL AND
REGIONAL FIRMS’ CHOICES OF CORE
STRATEGIES, INCLUDING FURTHER
DIGITIZATION AND ‘SERVITIZATION’
7 The relevance of digital dynamic capabilities and
servitization in a crisis management context: building
a business (re)modelling framework for non-digital
international entrepreneurial ventures from the Spanish
post-COVID-19 perspective 165
Andreu Blesa, Alex Rialp, Josep Rialp and Maria Ripollés
8 The COVID-19 crisis and Italian firms: digitalization,
internationalization, and global value chain reconfiguration 199
Valerio Veglio and Rubina Romanello
9 Decision-making in Colombian B Corps during the
COVID-19 crisis 223
Vinciane Servantie, Sebastian L. Schorch and Luz Elena
Orozco Collazos
10 The COVID-19 pandemic and the intention to export:
a study of small Brazilian entrepreneurial firms 252
Angela da Rocha, Clarice S. Kogut, Luiza Fonseca and
Renato Cotta de Mello
11 The impact of COVID-19 on Malaysian SMEs and policy
responses 273
Sedigheh Moghavvemi and Huda Mahmoud
PART IV DEPLOYING INCREASED CUSTOMER AND
MARKET ORIENTATION AND INNOVATIVE
CUSTOMIZATION STRATEGIES
FOR INTERNATIONAL GROWTH TO
COUNTERACT POTENTIAL STAGNATION
AND POSSIBLE DEMISE
12 Survival strategies of Finnish SMEs in the time of global crisis 291
Sami Saarenketo, Olli Kuivalainen, Lasse Torkkeli, Akseli
Isotalo and Alexander Myers
13 The competitiveness of internationalizing SME suppliers
during and after COVID-19 306
Yi Wang and Tage Koed Madsen
14 COVID-19 crisis challenges and responses: evidence from
selected Greek SMEs 323
Pavlos Dimitratos and Panagiotis Kyriakopoulos
15 Customer-oriented manufacturing as a resilience strategy
for Norwegian small international manufacturers 347
Ottar Bakås, Arild Aspelund and Øystein Moen
PART V A WINDOW TO THE FUTURE: LEARNING
FROM THE PAST AND EXPLORING
IMPLICATIONS AND LESSONS OF
PREVIOUS CHAPTERS
16 Averting or avoiding a crisis: innovate or decline 369
Sorin Cohn-Sfetcu, Hamed Motaghi and Julie Ricard
17 Learning from the past and exploring implications and
lessons of previous chapters 395
Hamid Etemad
Index
