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Handbook of Research on Stress and Well-Being in the Public Sector
This timely Handbook addresses the concepts of stress and well-being among workers in various public sector roles and occupations across the globe. Emphasizing the importance of well-being and stress prevention initiatives in ever-changing workplace environments, this Handbook highlights successful organizational initiatives and provides insight into best practice for promoting healthy employees and workplaces. Containing contributions from leading international experts in their respective fields, the contributors hope that this multi-disciplinary Handbook will help to enhance the health and well-being of public sector employees.
More Information
Critical Acclaim
Contributors
Contents
More Information
This timely Handbook addresses the concepts of stress and well-being among workers in various public sector roles and occupations across the globe. Emphasizing the importance of well-being and stress prevention initiatives in ever-changing workplace environments, this Handbook highlights successful organizational initiatives and provides insight into best practice for promoting healthy employees and workplaces.
Chapters analyze the new and ongoing challenges public sector organizations face such as: cost cutting, pressures to improve performance, changes in societal and workplace demographics, and increasing levels of stress and strain amongst their employees. This wide-ranging Handbook utilizes empirical research, literature reviews and case studies to draw greater attention to these and other challenges. Containing contributions from leading international experts in their respective fields, the contributors hope that this multidisciplinary Handbook will help to enhance the health and well-being of public sector employees and the sector’s performance and contribution to society.
The Handbook of Research on Stress and Well-Being in the Public Sector will be of value to researchers and practitioners interested in the public sector and both individual and organizational health and performance. This will also be a key resource for public sector and government professionals responsible for human resource management and work and health.
Chapters analyze the new and ongoing challenges public sector organizations face such as: cost cutting, pressures to improve performance, changes in societal and workplace demographics, and increasing levels of stress and strain amongst their employees. This wide-ranging Handbook utilizes empirical research, literature reviews and case studies to draw greater attention to these and other challenges. Containing contributions from leading international experts in their respective fields, the contributors hope that this multidisciplinary Handbook will help to enhance the health and well-being of public sector employees and the sector’s performance and contribution to society.
The Handbook of Research on Stress and Well-Being in the Public Sector will be of value to researchers and practitioners interested in the public sector and both individual and organizational health and performance. This will also be a key resource for public sector and government professionals responsible for human resource management and work and health.
Critical Acclaim
‘This Handbook should be commended for its international representation of public sector employees who tend to be undervalued and frequently occupy high stress jobs. The attention to negative health and well-being effects associated with high stress occupations, especially first responders such as fire, police, and healthcare is a major contribution to scholarly works in the organizational sciences. I expect that this edited volume will broaden understanding of the strategies for reducing workplace stress, leading to improved safety, health, and well-being outcomes for public sector workers.’
– Leslie Hammer, Portland State University and Oregon Health and Science University, US
‘An outstanding piece of work. The book is well written, very readable and entertaining. Its topics are comprehensive and diverse, encompassing employees across a variety of public sector roles and occupations. Lessons learned are translated into practical guidelines for interventions and organizational change. This very interesting book will be an important resource for both researchers and students interested in the area of occupational stress and well-being ̶ a great read!’
– Jan de Jonge, Eindhoven University of Technology, the Netherlands
‘This book brings together an international group of top researchers to explore occupational stress in the context of the public sector. It explores what might be unique about a wide range of settings including education, first responders, health care, and social services. This book debunks the view of public employees having an easy time by underscoring how some of the most stressful jobs can be found in the public sector.’
– Paul E. Spector, University of South Florida, US
– Leslie Hammer, Portland State University and Oregon Health and Science University, US
‘An outstanding piece of work. The book is well written, very readable and entertaining. Its topics are comprehensive and diverse, encompassing employees across a variety of public sector roles and occupations. Lessons learned are translated into practical guidelines for interventions and organizational change. This very interesting book will be an important resource for both researchers and students interested in the area of occupational stress and well-being ̶ a great read!’
– Jan de Jonge, Eindhoven University of Technology, the Netherlands
‘This book brings together an international group of top researchers to explore occupational stress in the context of the public sector. It explores what might be unique about a wide range of settings including education, first responders, health care, and social services. This book debunks the view of public employees having an easy time by underscoring how some of the most stressful jobs can be found in the public sector.’
– Paul E. Spector, University of South Florida, US
Contributors
Contributors: B.L. Ahrens, C. Alksnis, G. Arcangeli, N.M. Ashkanasy, T.S. Bailey, A.B. Bakker, D. Bergen-Cico, C. Biron, K. Bockorny, M.P. Born, P. Buore, R.J. Burke, X. Che, A.J. Clements, C.L. Cooper, L. Craig, M.F. Dollard, J. Durkin, M. Fioriti, P.-S. Fournier, S. Geldart, G. Giorgi, J. Hart, R. Hayward, I. Hesketh, M.M. Hopkins, D.K. Jundt, P. Kilaru, G. Kinman, C. Kueny, J.M. Leon-Perez, G. Lewis, M. Martinez Lucio, N. Mucci, D.A. O’Neil, M.S. Owen, K.A. Pekaar, M. Peters, S. Pignata, R. Rizzo, W.A. Rodriguez, M. Shoss, P. Spurgeon, E. Tommasi, D. van der Linden, M. Villeneuve, S. Wray, C.M. Youssef-Morgan, Z.E. Zhou
Contents
Contents:
PART I INTRODUCTION
1 Introducing the collection 2
Silvia Pignata
2 Increasing well-being of workers in the public sector: research
and practice 4
Ronald J. Burke
3 Trade unions and stress at work: the evolving responses and
politics of health and safety strategies in the case of the United
Kingdom 15
Miguel Martínez Lucio
4 Psychosocial factors and worker health: comparisons between
private and public sectors in Australia 33
Tessa S. Bailey, Mikaela S. Owen and Maureen F. Dollard
PART II STRESS AND WELL-BEING IN VARIOUS PUBLIC
SECTOR OCCUPATIONS
5 Stress and well-being of first responders 58
Dessa Bergen-Cico, Pruthvi Kilaru, Rachael Rizzo and Patricia Buore
6 Managing boredom and motivation: the unusual case of stress
in firefighting 74
Maude Villeneuve, Pierre-Sébastien Fournier and Caroline Biron
7 Nurses’ experiences of workplace mistreatment 88
Zhiqing E. Zhou, Xin Xuan Che and Wiston A. Rodriguez
8 Emotions in nursing 106
Gillian Lewis and Neal M. Ashkanasy
9 The impact of emotional intelligence on daily work life 122
Keri A. Pekaar, Arnold B. Bakker, Dimitri van der Linden and Marise
Ph. Born
10 Stress and well-being in prison officers 137
Andrew J. Clements, Gail Kinman and Jacqui Hart
11 Well-being in academic employees – a benchmarking approach 152
Gail Kinman and Siobhan Wray
12 Stress, well-being and aging in the Italian banking sector:
evidence and future perspectives 167
Gabriele Giorgi, Giulio Arcangeli, Jose M. Leon-Perez, Massimo
Fioriti, Eleonora Tommasi and Nicola Mucci
PART III CASE STUDIES OF EFFORTS TO BRING ABOUT
ORGANIZATIONAL CHANGE
13 Applications of psychological capital in the public sector 182
Carolyn M. Youssef-Morgan, Barbara L. Ahrens, Kristi Bockorny,
Lanell Craig and Matthew Peters
14 The benefits of individual proactive and adaptive performance:
an organizational learning perspective 200
Mindy Shoss, Clair Kueny and Dustin K. Jundt
15 Building a health and safety culture: actions, commitment, and
perceptions 216
Sybil Geldart and Christine Alksnis
16 An organizational perspective on well-being in the health
sector: a focus on leadership, systems, and culture 232
Peter Spurgeon
PART IV ORGANIZATIONAL INITIATIVES AND
CHANGING WORKPLACE ENVIRONMENTS
17 Developing nurse leaders for well-being and performance 248
Margaret M. Hopkins and Deborah A. O’Neil
18 Introducing a National Well-being Service for emergency
responders in the United Kingdom 260
Ian Hesketh and Cary L. Cooper
19 Occupational health and safety: in crisis, or in charge? 275
Renae Hayward and John Durkin
20 Stress in Australian universities: initiatives to enhance well-being 294
Silvia Pignata
Index 309
PART I INTRODUCTION
1 Introducing the collection 2
Silvia Pignata
2 Increasing well-being of workers in the public sector: research
and practice 4
Ronald J. Burke
3 Trade unions and stress at work: the evolving responses and
politics of health and safety strategies in the case of the United
Kingdom 15
Miguel Martínez Lucio
4 Psychosocial factors and worker health: comparisons between
private and public sectors in Australia 33
Tessa S. Bailey, Mikaela S. Owen and Maureen F. Dollard
PART II STRESS AND WELL-BEING IN VARIOUS PUBLIC
SECTOR OCCUPATIONS
5 Stress and well-being of first responders 58
Dessa Bergen-Cico, Pruthvi Kilaru, Rachael Rizzo and Patricia Buore
6 Managing boredom and motivation: the unusual case of stress
in firefighting 74
Maude Villeneuve, Pierre-Sébastien Fournier and Caroline Biron
7 Nurses’ experiences of workplace mistreatment 88
Zhiqing E. Zhou, Xin Xuan Che and Wiston A. Rodriguez
8 Emotions in nursing 106
Gillian Lewis and Neal M. Ashkanasy
9 The impact of emotional intelligence on daily work life 122
Keri A. Pekaar, Arnold B. Bakker, Dimitri van der Linden and Marise
Ph. Born
10 Stress and well-being in prison officers 137
Andrew J. Clements, Gail Kinman and Jacqui Hart
11 Well-being in academic employees – a benchmarking approach 152
Gail Kinman and Siobhan Wray
12 Stress, well-being and aging in the Italian banking sector:
evidence and future perspectives 167
Gabriele Giorgi, Giulio Arcangeli, Jose M. Leon-Perez, Massimo
Fioriti, Eleonora Tommasi and Nicola Mucci
PART III CASE STUDIES OF EFFORTS TO BRING ABOUT
ORGANIZATIONAL CHANGE
13 Applications of psychological capital in the public sector 182
Carolyn M. Youssef-Morgan, Barbara L. Ahrens, Kristi Bockorny,
Lanell Craig and Matthew Peters
14 The benefits of individual proactive and adaptive performance:
an organizational learning perspective 200
Mindy Shoss, Clair Kueny and Dustin K. Jundt
15 Building a health and safety culture: actions, commitment, and
perceptions 216
Sybil Geldart and Christine Alksnis
16 An organizational perspective on well-being in the health
sector: a focus on leadership, systems, and culture 232
Peter Spurgeon
PART IV ORGANIZATIONAL INITIATIVES AND
CHANGING WORKPLACE ENVIRONMENTS
17 Developing nurse leaders for well-being and performance 248
Margaret M. Hopkins and Deborah A. O’Neil
18 Introducing a National Well-being Service for emergency
responders in the United Kingdom 260
Ian Hesketh and Cary L. Cooper
19 Occupational health and safety: in crisis, or in charge? 275
Renae Hayward and John Durkin
20 Stress in Australian universities: initiatives to enhance well-being 294
Silvia Pignata
Index 309
