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Handbook of Research Methods on Trust
The Handbook of Research Methods on Trust provides an authoritative in-depth consideration of quantitative and qualitative methods for empirical study of trust in the social sciences.
As this topic has matured, a growing number of practical approaches and techniques has been utilised across the broad, multidisciplinary community of trust research, providing both insights and challenges. This unique Handbook draws together a wealth of research methods knowledge gained by trust researchers into one essential volume. The contributors examine different methodological issues and particular methods, as well as share their experiences of what works, what does not work, challenges and innovations.
As this topic has matured, a growing number of practical approaches and techniques has been utilised across the broad, multidisciplinary community of trust research, providing both insights and challenges. This unique Handbook draws together a wealth of research methods knowledge gained by trust researchers into one essential volume. The contributors examine different methodological issues and particular methods, as well as share their experiences of what works, what does not work, challenges and innovations.
More Information
Critical Acclaim
Contributors
Contents
More Information
The Handbook of Research Methods on Trust provides an authoritative in-depth consideration of quantitative and qualitative methods for empirical study of trust in the social sciences.
As this topic has matured, a growing number of practical approaches and techniques has been utilised across the broad, multidisciplinary community of trust research, providing both insights and challenges. This unique Handbook draws together a wealth of research methods knowledge gained by trust researchers into one essential volume. The contributors examine different methodological issues and particular methods, as well as share their experiences of what works, what does not work, challenges and innovations.
Identifying innovative methods for researching trust, this important Handbook will prove invaluable for students and academics in the social sciences that are interested in trust, particularly postgraduates planning empirical research on trust, undergraduates researching issues of trust, faculty teaching research-based courses on trust and related topics, and experienced trust researchers looking for reflection, discussion and inspiration.
As this topic has matured, a growing number of practical approaches and techniques has been utilised across the broad, multidisciplinary community of trust research, providing both insights and challenges. This unique Handbook draws together a wealth of research methods knowledge gained by trust researchers into one essential volume. The contributors examine different methodological issues and particular methods, as well as share their experiences of what works, what does not work, challenges and innovations.
Identifying innovative methods for researching trust, this important Handbook will prove invaluable for students and academics in the social sciences that are interested in trust, particularly postgraduates planning empirical research on trust, undergraduates researching issues of trust, faculty teaching research-based courses on trust and related topics, and experienced trust researchers looking for reflection, discussion and inspiration.
Critical Acclaim
‘A tour-de-force of trust research methodologies, from survey methods to critical incidents to hermeneutics. . . will prove invaluable to trust researchers of every stripe.’
– Aks Zaheer, University of Minnesota, US
‘This book fills an important gap. The burgeoning field of trust research has employed a wide variety of definitions and methods, but until the appearance of this Handbook there was no comprehensive overview of them. Its contributions, many written by leading international experts, cover conceptual issues as well as qualitative and quantitative methods. The editors are all working at the frontiers of trust research and in this Handbook they have compiled an indispensable source of reference for years to come.’
– John Child, University of Birmingham, UK
‘This is the right book at the right time. Central to the advancement of research on trust is the need to address a host of methodological, empirical, and analytical challenges. This Handbook provides a vital resource for doing so and holds the promise of infusing the literature with novel and enhanced approaches for studying and understanding trust. Researchers new to the field as well as established experts will find a wealth of insights contained herein.’
– Bill McEvily, University of Toronto, Canada
– Aks Zaheer, University of Minnesota, US
‘This book fills an important gap. The burgeoning field of trust research has employed a wide variety of definitions and methods, but until the appearance of this Handbook there was no comprehensive overview of them. Its contributions, many written by leading international experts, cover conceptual issues as well as qualitative and quantitative methods. The editors are all working at the frontiers of trust research and in this Handbook they have compiled an indispensable source of reference for years to come.’
– John Child, University of Birmingham, UK
‘This is the right book at the right time. Central to the advancement of research on trust is the need to address a host of methodological, empirical, and analytical challenges. This Handbook provides a vital resource for doing so and holds the promise of infusing the literature with novel and enhanced approaches for studying and understanding trust. Researchers new to the field as well as established experts will find a wealth of insights contained herein.’
– Bill McEvily, University of Toronto, Canada
Contributors
Contributors: N. Alex, M.J. Ashleigh, R. Bachmann, D. Barrera, K.M. Bijlsma-Frankema, M.C. Bligh, B.F. Blumberg, G. Breeman, C. Brinsfield, C. Burns, V. Buskens, J.S. Carroll, S.M. Conchie, D.L. Ferrin, N. Gillespie, C. Goodall, J.C. Kohles, R.M. Kramer, T.M. Kühlmann, R.J. Lewicki, F. Lyon, E. Meyer, G. Möllering, M. Muethel, R. Münscher, B. Nooteboom, J.M. Peiró, A. Pentland, R.L. Priem, W. Raub, R.A. Roe, D.M. Rousseau, M.N.K. Saunders, R.H. Searle, M. Tillmar, E.M. Uslaner, B. Waber, A.A. Weibel, F. Welter, M. Williams
Contents
Contents:
1. Introduction: The Variety of Methods for the Multi-faceted Phenomenon of Trust
Fergus Lyon, Guido Möllering and Mark N.K. Saunders
PART I: CONCEPTUAL ISSUES
2. Moving between Laboratory and Field: A Multi-method Approach for Studying Trust Judgments
Roderick M. Kramer
3. Measuring Trust Beliefs and Behaviours
Roy J. Lewicki and Chad Brinsfield
4. Agent-based Simulation of Trust
Bart Nooteboom
5. Researching Trust in Different Cultures
Friederike Welter and Nadezhda Alex
6. Trust and Social Capital: Challenges for Studying their Dynamic Relationship
Boris F. Blumberg, José M. Peiró and Robert A. Roe
7. Measuring Generalized Trust: In Defense of the ‘Standard’ Question
Eric M. Uslaner
PART II: QUALITATIVE RESEARCH
8. Access and Non-probability Sampling in Qualitative Research on Trust
Fergus Lyon
9. Working with Difficult to Reach Groups: A ‘Building Blocks’ Approach to Researching Trust in Communities
Christine Goodall
10. Cross-cultural Comparative Case Studies: A Means to Uncovering Dimensions of Trust
Malin Tillmar
11. Combining Card Sorts and In-depth Interviews
Mark N.K. Saunders
12. Mixed Method Applications in Trust Research: Simultaneous Hybrid Data Collection in Cross-cultural Settings Using the Board Game Method
Miriam Muethel
13. Utilising Repertory Grids in Macro-level Comparative Studies
Reinhard Bachmann
14. Deepening the Understanding of Trust: Combining Repertory Grid and Narrative to Explore the Uniqueness of Trust
Melanie J. Ashleigh and Edgar Meyer
15. Hermeneutic Methods in Trust Research
Gerard Breeman
16. Using Critical Incident Technique in Trust Research
Robert Münscher and Torsten M. Kühlmann
PART III: QUANTITATIVE APPROACHES
17. Measuring Trust in Organizational Contexts: An Overview of Survey-based Measures
Nicole Gillespie
18. The Actor–Partner Interdependence Model: A Method for Studying Trust in Dyadic Relationships
Donald L. Ferrin, Michelle C. Bligh and Jeffrey C. Kohles
19. Embedded Trust: The Analytical Approach in Vignettes, Laboratory Experiments and Surveys
Davide Barrera, Vincent Buskens and Werner Raub
20. Measuring the Decision to Trust Using Metric Conjoint Analysis
Richard L. Priem and Antoinette A. Weibel
21. Diary Methods in Trust Research
Rosalind H. Searle
22. Measuring Implicit Trust and Automatic Attitude Activation
Calvin Burns and Stacey Conchie
23. A Voice is Worth a Thousand Words: The Implications of the Micro-coding of Social Signals in Speech for Trust Research
Benjamin Waber, Michele Williams, John S. Carroll and Alex ‘Sandy’ Pentland
24. It Takes a Community to Make a Difference: Evaluating Quality Procedures and Practices in Trust Research
Katinka M. Bijlsma-Frankema and Denise M. Rousseau
Index
1. Introduction: The Variety of Methods for the Multi-faceted Phenomenon of Trust
Fergus Lyon, Guido Möllering and Mark N.K. Saunders
PART I: CONCEPTUAL ISSUES
2. Moving between Laboratory and Field: A Multi-method Approach for Studying Trust Judgments
Roderick M. Kramer
3. Measuring Trust Beliefs and Behaviours
Roy J. Lewicki and Chad Brinsfield
4. Agent-based Simulation of Trust
Bart Nooteboom
5. Researching Trust in Different Cultures
Friederike Welter and Nadezhda Alex
6. Trust and Social Capital: Challenges for Studying their Dynamic Relationship
Boris F. Blumberg, José M. Peiró and Robert A. Roe
7. Measuring Generalized Trust: In Defense of the ‘Standard’ Question
Eric M. Uslaner
PART II: QUALITATIVE RESEARCH
8. Access and Non-probability Sampling in Qualitative Research on Trust
Fergus Lyon
9. Working with Difficult to Reach Groups: A ‘Building Blocks’ Approach to Researching Trust in Communities
Christine Goodall
10. Cross-cultural Comparative Case Studies: A Means to Uncovering Dimensions of Trust
Malin Tillmar
11. Combining Card Sorts and In-depth Interviews
Mark N.K. Saunders
12. Mixed Method Applications in Trust Research: Simultaneous Hybrid Data Collection in Cross-cultural Settings Using the Board Game Method
Miriam Muethel
13. Utilising Repertory Grids in Macro-level Comparative Studies
Reinhard Bachmann
14. Deepening the Understanding of Trust: Combining Repertory Grid and Narrative to Explore the Uniqueness of Trust
Melanie J. Ashleigh and Edgar Meyer
15. Hermeneutic Methods in Trust Research
Gerard Breeman
16. Using Critical Incident Technique in Trust Research
Robert Münscher and Torsten M. Kühlmann
PART III: QUANTITATIVE APPROACHES
17. Measuring Trust in Organizational Contexts: An Overview of Survey-based Measures
Nicole Gillespie
18. The Actor–Partner Interdependence Model: A Method for Studying Trust in Dyadic Relationships
Donald L. Ferrin, Michelle C. Bligh and Jeffrey C. Kohles
19. Embedded Trust: The Analytical Approach in Vignettes, Laboratory Experiments and Surveys
Davide Barrera, Vincent Buskens and Werner Raub
20. Measuring the Decision to Trust Using Metric Conjoint Analysis
Richard L. Priem and Antoinette A. Weibel
21. Diary Methods in Trust Research
Rosalind H. Searle
22. Measuring Implicit Trust and Automatic Attitude Activation
Calvin Burns and Stacey Conchie
23. A Voice is Worth a Thousand Words: The Implications of the Micro-coding of Social Signals in Speech for Trust Research
Benjamin Waber, Michele Williams, John S. Carroll and Alex ‘Sandy’ Pentland
24. It Takes a Community to Make a Difference: Evaluating Quality Procedures and Practices in Trust Research
Katinka M. Bijlsma-Frankema and Denise M. Rousseau
Index
