Handbook of Qualitative Research Methodologies in Workplace Contexts
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Handbook of Qualitative Research Methodologies in Workplace Contexts

9781789904338 Edward Elgar Publishing
Edited by Joanna Crossman, Adjunct Associate Professor, School of Business, University of South Australia and Sarbari Bordia, Associate Professor, Research School of Management, College of Business and Economics, Australian National University, Australia
Publication Date: 2021 ISBN: 978 1 78990 433 8 Extent: 320 pp
This comprehensive Handbook explores both traditional and contemporary interpretations of qualitative research in the workplace, examining a variety of foundational and innovative qualitative methodological approaches.

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Critical Acclaim
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This comprehensive Handbook explores both traditional and contemporary interpretations of qualitative research in the workplace, examining a variety of foundational and innovative qualitative methodological approaches.

Expert international contributors discuss how organisations have undergone substantial changes, prompting novel research agendas, which, in turn, required inventive applications of qualitative methodologies in a range of workplace contexts. The Handbook comprises three parts, which consider the foundational knowledge of qualitative methodologies; innovative additions to these methodologies; and their application in a range of workplace contexts and disciplines, including management, health and education policy. Chapters focus on context and the role of reflexivity as central issues for decision making about appropriate methodologies, highlighting how qualitative research has responded to contemporary developments in workplaces, such as the global dispersal of organisations, flexible work arrangements and changes to stakeholder relationships.

Analysing the challenges and opportunities for conducting qualitative research in modern organisations, this Handbook will be critical reading for academics and students of organisation studies and qualitative research methods, particularly those with a focus on business and management.
Critical Acclaim
‘This Handbook provides workplace researchers essential resources from a wide array of qualitative methodologies and methods, ranging from grounded theory to discourse analysis to narrative inquiry. Co-editors Crossman and Bordia have assembled a rich collection of chapters detailing foundation approaches for studying the individual employee’s voice up to the larger institution’s collective stories. This reference by international contributors is an ideal companion for qualitative and mixed methods researchers in business, organization, management, and the psychology and sociology of work.’
– Johnny Saldaña, Professor Emeritus, Arizona State University, US

‘Organizations are facing an era of unprecedented turbulence and complexity. The Handbook of Qualitative Research Methodologies in Workplace Contexts provides a very welcome potpourri of both innovative and tried-and-true qualitative methods for surfacing emergent issues and their vexing dynamics. The diversity of authors enables the Handbook to highlight the tensions among various methods, helping the would-be qualitative researcher think through what might work best for their own projects.’
– Blake Ashforth, Arizona State University, US
Contributors
Contributors: C. Batty, T. Benveniste, M. Berry, S. Bordia, C. Bradley, A. Bryant, C. Cambre, M. Casey, D. Coghlan, J. Crossman, J. Green, M. Ismaeel, M. Jarman-Clark, R. McGrath, C.E. Mills, K. O’Reilly, L. Rodriguez, B. Scholz, S. Stewart, Y. Zhu





Contents
Contents:

1 Introduction to the Handbook of Qualitative Research
Methodologies in Workplace Contexts 1
Sarbari Bordia and Joanna Crossman

PART I FOUNDATIONS
2 An overview of Grounded Theory aka The Grounded Theory
Method (GTM) 5
Antony Bryant
3 Action research – double the outcome 30
Colin Bradley
4 Philosophical paradigms underlying discourse analysis:
methodological implications 47
Muatasim Ismaeel
5 Action research – for practitioners and researchers 67
Mary Casey and David Coghlan
6 The power, scope and flexibility of grounded theory research
for business 82
Kelley O’Reilly

PART II INNOVATIONS
7 Using fiction in and for research: embodied experiences,
performative data, engagement and impact 99
Marsha Berry and Craig Batty
8 Testimonio: artful inquiry into counter-stories of people on the
margins 114
Jennifer Green
9 An interdisciplinary approach to secondary qualitative data
analysis: what, why and how 133
Leonor Rodriguez
10 What’s the story? Using narrative for workplace inquiry 157
Colleen E. Mills
11 Using ethnography of communication in cross-cultural
management and communication research 176
Yunxia Zhu

PART III APPLICATIONS
12 Qualitative research writing: surveying the vista 190
Joanna Crossman
13 Evaluating critical discourse analysis in research: a Canadian
educational policy case 212
Megan Jarman-Clark and Carolina Cambre
14 Using discursive psychology to critique power imbalances in
the health workforce 233
Brett Scholz and Stephanie Stewart
15 Journalling and memoing: reflexive qualitative research tools 245
Richard McGrath
16 Reflexivity, relationships and remoteness: applying qualitative
research tools in Australian Aboriginal communities 263
Tessa Benveniste
17 Teaching qualitative research methods in management 288
Sarbari Bordia

Index 300
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