Edited by Per Kristensson, Lars Witell, Mohamed Zaki
This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management ...
This is an open access title available under the terms of a CC BY-NC-ND 4.0 License. It is free to read, download and share on Elgaronline.com. From concentration camps to refugee settlements, there is little consensus about what exactl...
Edited by Cecilia Tacoli, Jytte Agergaard, Manja Hoppe Andreasen, Donald Brown
This Handbook offers a comprehensive review of how, in rapidly urbanizing low- and middle-income countries, the links between rural and urban areas, people and enterprises are becoming increasingly intense and complex. With a focus on ho...
This Handbook provides a comprehensive overview of contemporary issues on governance in various tourism research, policy, and development contexts. Expert contributors examine the relationship between governance, sustainability, resilien...
Exploring the impacts of the severe disruption caused by COVID-19 on major cities, Peter Karl Kresl expertly expands upon the nature of the challenges this has posed. He examines the policies that local leaders can adopt to limit long-la...
Edited by Laura Oso, Natalia Ribas-Mateos, Melissa Moralli
In recent decades, emerging challenges such as increased digitalization of social lives and the ongoing processes of border externalization and internalization, have prompted scholars and civil societies to question the ways in which peo...
Edited by Anthony Perl, Rosalie Singerman Ray, Louise Reardon
This cutting-edge Handbook explores the many ways in which politics influences transportation policy, planning and implementation, as well as the effects of transportation on political processes. It rigorously analyses the complex interr...
Edited by Steven C. Roach, Derrick K. Hudson, Kaleb Demerew
This comprehensive book analyses the legal, political, and cultural dynamics of the Nile Basin water regime. Nile Basin Politics provides a thorough examination of the GERD''s political impact on Nile Basin countries, highlighting domest...
Suzanne S. Hudd, Robert A. Smart, Andrew Delohery, J T Torres
This interdisciplinary guide encourages faculty to use both formal and informal writing to promote deeper learning and problem solving. Readers will learn to apply concentric thinking, a systematic set of cognitive steps, to improve thei...
What narratives are underrepresented in the history of economic thought? How do economists account for freedom, justice, and democracy in non-Western cultures? How are ideas in non-English speaking countries disseminated? This book answe...
This book provides a compelling exploration of the dysfunctionality of car electrification and green mobility. Detailing how car companies aim to control the future of automobility through circular business models, Peter E. Wells highlig...
