Services
-
Add to Wish List
![Advanced Introduction to Digital Society]()
Advanced Introduction to Digital Society
Manuel Castells
This essential book documents the current configuration of digital society worldwide and examines its social, economic, political and cultural consequences. Presenting state-of-the-art empirical analysis and academic research, preeminent...eBook:Find out more$19.96
-
Add to Wish List
![Research Handbook on Services Management]()
Research Handbook on Services Management
Edited by Mark M. Davis
This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and ser...eBook:Find out more$51.16
-
Add to Wish List
![Advanced Introduction to Service Innovation]()
Advanced Introduction to Service Innovation
Faïz Gallouj, Faridah Djellal, Camal Gallouj
This Advanced Introduction to Service Innovation explores a key driver of the service economy, addressing in particular the definition and conceptualization of innovation in services, and its measurements using both traditional and new m...eBook:Find out more$24.76
-
Add to Wish List
![Advanced Introduction to the Experience Economy]()
Advanced Introduction to the Experience Economy
Jon Sundbo
Offering an extensive and coherent presentation of theory on the experience economy, this stimulating Advanced Introduction discusses what experiencing is and why people are seeking experiences. Jon Sundbo defines the experience concept ...eBook:Find out more$25.96
-
Add to Wish List
![A Research Agenda for Service Innovation]()
A Research Agenda for Service Innovation
Edited by Faïz Gallouj, Faridah Djellal
This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of i...eBook:Find out more$43.96
-
Add to Wish List
![Service Operations Management, Second Edition]()
Service Operations Management, Second Edition
David W. Parker
Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. W...eBook:Find out more$81.56
-
Add to Wish List
![Handbook of Service Business]()
Handbook of Service Business
Edited by John R. Bryson, Peter W. Daniels
Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. T...eBook:Find out more$63.16
-
Add to Wish List
![Public–Private Innovation Networks in Services]()
Public–Private Innovation Networks in Services
Edited by Faïz Gallouj, Luis Rubalcaba, Paul Windrum
This book is devoted to the study of public–private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public an...eBook:Find out more$63.16
-
Add to Wish List
![Handbook of Innovation in Public Services]()
Handbook of Innovation in Public Services
Edited by Stephen P. Osborne, Louise Brown
Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovatio...eBook:Find out more$63.16
-
Add to Wish List
![Handbook of Management and Creativity]()
Handbook of Management and Creativity
Edited by Chris Bilton, Stephen Cummings
This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organisation – and does so in an accessible, e...eBook:Find out more$63.16
-
Add to Wish List
![The Economics of Services]()
The Economics of Services
Jan Owen Jansson
Despite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initi...eBook:Find out more$43.96
-
Add to Wish List
![Brands and Branding Geographies]()
Brands and Branding Geographies
Edited by Andy Pike
Despite overstated claims of their ‘global’ homogeneity, ubiquity and contribution to ‘flattening’ spatial differences, the geographies of brands and branding actually do matter. This vibrant collection provides a comprehensive reference...eBook:Find out more$63.16
