Business and Management
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Handbook of Service Experience
Edited by Per Kristensson, Lars Witell, Mohamed Zaki
This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management ... -
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Research Handbook on Health Information Systems
Edited by Kathleen Gray, Reeva Lederman
This Research Handbook provides comprehensive explanations and examples of theoretical frameworks and practical methods to support the design and conduct of high quality health information systems research. -
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Research Handbook on Corporate Social Responsibility in Sport
Edited by Christos Anagnostopoulos
Christos Anagnostopoulos brings together a diverse range of leading experts in this comprehensive Research Handbook to examine how corporate social responsibility (CSR) in sport has grown from a fledgling concept to a robust field of res... -
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Digital Leadership
Edited by J. M. Munoz
This pioneering book assembles chapter contributions from leading practice experts and academics to advance contemporary thinking on digital leadership. It examines the digital terrain across diverse industries and geographies, uncoverin... -
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A Comprehensive Guide to Greenwashing Phenomena, Contexts, and Trends
Lucia Gatti, Ludovico Giacomo Conti , Peter Seele
Green communication can improve a firm’s reputation and performance, regardless of their genuine green conduct. This book investigates the greenwashing phenomenon and maps how firms mislead consumers by not delivering on their environmen... -
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Handbook of Blockchain Technology
Edited by Marinos Themistocleous
This Handbook provides an interdisciplinary investigation into the role and influence of blockchain technology in areas such as the Metaverse, Non-Fungible Tokens (NFTs), tokenization, algorithmic governance, fraud and crime prevention. ... -
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Research Handbook on Education Privatization and Marketization
Edited by Adrián Zancajo, Clara Fontdevila, Huriya Jabbar, Antoni Verger
This Research Handbook analyses global trends within education privatization and marketization, two of the most debated topics in contemporary education policy. An international array of expert contributors present illuminating case stud... -
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How to Use Storytelling in Your Academic Writing
Timothy G Pollock
Good writing skills and habits are critical for scholarly success. Every article is a story, and employing effective storytelling techniques enhances scholars’ abilities to share their insights and ideas, increasing the impact of their r... -
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Handbook on Tourism Governance
Edited by Jarkko Saarinen, C M. Hall
This Handbook provides a comprehensive overview of contemporary issues on governance in various tourism research, policy, and development contexts. Expert contributors examine the relationship between governance, sustainability, resilien... -
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How to Improve Your Teaching of Entrepreneurship
Colin Jones
This indispensable guide enables the reader to develop confidence and capacity in understanding the fundamentals of entrepreneurship education. Colin Jones provides support for those seeking continuous pedagogical development, and examin... -
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Elgar Encyclopedia on Gender in Management
Edited by Jean Helms Mills, Albert J. Mills, Kristin S. Williams, Regine Bendl
Bringing together an expert team of international contributors, this Encyclopedia showcases key aspects of gender in management, including women’s leadership, mentoring women, managerial style and sexual harassment.