Edited by Per Kristensson, Lars Witell, Mohamed Zaki
This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management ...
This Research Handbook provides comprehensive explanations and examples of theoretical frameworks and practical methods to support the design and conduct of high quality health information systems research.
Christos Anagnostopoulos brings together a diverse range of leading experts in this comprehensive Research Handbook to examine how corporate social responsibility (CSR) in sport has grown from a fledgling concept to a robust field of res...
This Handbook provides an interdisciplinary investigation into the role and influence of blockchain technology in areas such as the Metaverse, Non-Fungible Tokens (NFTs), tokenization, algorithmic governance, fraud and crime prevention. ...
Edited by Adrián Zancajo, Clara Fontdevila, Huriya Jabbar, Antoni Verger
This Research Handbook analyses global trends within education privatization and marketization, two of the most debated topics in contemporary education policy. An international array of expert contributors present illuminating case stud...
This Handbook provides a comprehensive overview of contemporary issues on governance in various tourism research, policy, and development contexts. Expert contributors examine the relationship between governance, sustainability, resilien...
Edited by Madelaine Moore, Christoph Scherrer, Marcel van der Linden
The Elgar Companion to Decent Work and the Sustainable Development Goals is an essential reference for understanding the role of the International Labour Organisation (ILO) and its promotion of fair conditions, rights at work and employm...
This Research Handbook provides an insightful examination of how diversity intersects with international management practices and highlights the importance of balancing inclusion with local responsiveness. It focuses on the experiences o...
Edited by Malin Brännback, Alan Carsrud, Diana Hechavarria, Jill Kickul
This Handbook examines the diverse methodologies and philosophies employed in research on entrepreneurship, small enterprises and family businesses. Exploring fundamental questions involved in data collection, this new edition emphasises...
Edited by Jason Heyes, Janine Leschke, Kirsty Newsome, Michael Reich, Adrian Wilkinson
The Research Handbook on Decent Work in a Post-COVID 19 World is an essential read, assessing prospects for employment, labour standards and the organisation of work in the wake of the pandemic. Contributing authors cover key development...
The Handbook on Information Sciences provides a comprehensive overview of the core themes within the discipline, including the organisation of information and how to manage data, and outlines avenues for future research. Discussions on t...
Performance measurement is a critical dimension of management control theory and practice, and one of the most widely researched areas of management accounting. The Research Handbook on Performance Measurement for Management Control prov...