Business and Management

Handbook of Research on Customer Equity in Marketing

Edited by V. Kumar, Denish Shah

Customer equity has emerged as the most important metric to manage firm performance. This Handbook covers a broad range of strategic and tactical issues related to defining, measuring, managing, and implementing the customer equity metri...

Hardback (2015)

List price ~~$274.00~~

Member price $246.60

eBook:

$65.00

Handbook of Research on Negotiation

Edited by Mara Olekalns, Wendi L. Adair

Leading international scholars give insight into both the factors known to shape negotiation and the questions that we need to answer as we strive to deepen our understanding of the negotiation process. This Handbook provides analyses of...

Paperback (2015)

List price ~~$78.95~~

Member price $63.16

Hardback (2013)

List price ~~$306.00~~

Member price $275.40

eBook:

$63.16

Handbook on the Entrepreneurial University

Edited by Alain Fayolle, Dana T. Redford

This insightful Handbook offers a lens through which to view entrepreneurship strategy for higher education institutions, as it becomes increasingly necessary for universities to consider changing their strategies, culture and practices ...

Paperback (2015)

List price ~~$78.95~~

Member price $63.16

Hardback (2014)

List price ~~$270.00~~

Member price $243.00

eBook:

$63.16

Handbook of Innovation Indicators and Measurement

Edited by Fred Gault

This Handbook comprehensively examines indicators and statistical measurement related to innovation (as defined in the OECD/Eurostat Oslo Manual). It deals with the development and the use of innovation indicators to support decision-mak...

Paperback (2015)

List price ~~$75.95~~

Member price $60.76

eBook:

$60.76

Handbook of Economic Organization

Edited by Anna Grandori

This comprehensive and groundbreaking Handbook integrates economic and organization theories to help elucidate the design and evolution of economic organization. Economic organization is regarded both as a subject of inquiry and as an e...

List price ~~$78.95~~

Member price $63.16

Hardback (May 2013)

List price ~~$346.00~~

Member price $311.40

Out of Stock

eBook:

$63.16

Handbook of Innovation in Public Services

Edited by Stephen P. Osborne, Louise Brown

Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovatio...

List price ~~$78.95~~

Member price $63.16

Hardback (2013)

List price ~~$327.00~~

Member price $294.30

eBook:

$63.16

Handbook of Research on Family Business, Second Edition

Edited by Kosmas X. Smyrnios, Panikkos Z. Poutziouris, Sanjay Goel

During the previous decade, the multi-disciplinary field of family business has advanced significantly in terms of advances in theory, development of sophisticated empirical instruments, systematic measurement of family business activity...

List price ~~$84.95~~

Member price $67.96

Hardback (2013)

List price ~~$374.00~~

Member price $336.60

eBook:

$67.96

Handbook on the Economics and Theory of the Firm

Edited by Michael Dietrich, Jackie Krafft

This unique Handbook explores both the economics of the firm and the theory of the firm, two areas which are traditionally treated separately in the literature. On the one hand, the former refers to the structure, organization and bounda...

Paperback (October 2014)

List price ~~$78.95~~

Member price $63.16

Out of Stock

Hardback (October 2012)

List price ~~$320.00~~

Member price $288.00

Out of Stock

eBook:

$63.16

International Handbook on Whistleblowing Research

Edited by A. J. Brown, David Lewis, Richard E. Moberly, Wim Vandekerckhove

In the modern age of institutions, whistleblowing is now established as one of the most important processes – if not the single most important process – by which governments and corporations are kept accountable to the societies they are...

Hardback (2014)

List price ~~$333.00~~

Member price $299.70

eBook:

$65.00

Handbook of Management and Creativity

Edited by Chris Bilton, Stephen Cummings

This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organisation – and does so in an accessible, e...

List price ~~$78.95~~

Member price $63.16

Hardback (March 2014)

List price ~~$254.00~~

Member price $228.60

Out of Stock

eBook:

$63.16

Handbook of Research on Mergers and Acquisitions

Edited by Yaakov Weber

For the last four decades, researchers in various disciplines have been trying to explain the enduring paradox of the growing activity and volume of mergers and acquisitions (M&A) versus the high failure rate of M&A. This Handbook will s...

List price ~~$66.95~~

Member price $53.56

Hardback (February 2013)

List price ~~$230.00~~

Member price $207.00

Out of Stock

eBook:

$53.56