Edited by Per Kristensson, Lars Witell, Mohamed Zaki
This prescient Handbook adopts an overarching perspective on service experiences in business contexts. Incorporating up-to-date research and empirical case studies, chapters focus on customer experience design, innovation and management ...
This Research Handbook provides comprehensive explanations and examples of theoretical frameworks and practical methods to support the design and conduct of high-quality health information systems research.
Christos Anagnostopoulos brings together a diverse range of leading experts in this comprehensive Research Handbook to examine how corporate social responsibility (CSR) in sport has grown from a fledgling concept to a robust field of res...
This pioneering book assembles chapter contributions from leading practice experts and academics to advance contemporary thinking on digital leadership. It examines the digital terrain across diverse industries and geographies, uncoverin...
This is an open access title available under the terms of a CC BY-NC-ND 4.0 License. It is free to read, download and share on Elgaronline.com. Green communication can improve a firm’s reputation and performance, regardless of their gen...
This Handbook provides an interdisciplinary investigation into the role and influence of blockchain technology in areas such as the Metaverse, Non-Fungible Tokens (NFTs), tokenization, algorithmic governance, fraud and crime prevention. ...
Edited by Adrián Zancajo, Clara Fontdevila, Huriya Jabbar, Antoni Verger
This Research Handbook analyses global trends within education privatization and marketization, two of the most debated topics in contemporary education policy. An international array of expert contributors present illuminating case stud...
Good writing skills and habits are critical for scholarly success. Every article is a story, and employing effective storytelling techniques enhances scholars’ abilities to share their insights and ideas, increasing the impact of their r...
This Handbook provides a comprehensive overview of contemporary issues on governance in various tourism research, policy, and development contexts. Expert contributors examine the relationship between governance, sustainability, resilien...
In this timely book, Cam Caldwell, Verl Anderson and Dima Jamali explore the concept of ‘Quiet Quitting’ and its role in business. They focus on what employers and the business community can productively do to reverse the Quiet Quitting ...
This Handbook uses first-person narratives from a diverse array of leading scholars to capture the complexity of qualitative research in emerging markets. It showcases the value of interdisciplinary research in under-theorised contexts a...
This book introduces research methodology to business scholars. It draws on the experiences of academics at different stages in their careers, from early career researchers to seasoned professors. These serve as examples of actual practi...
