A Research Agenda for Tourism, Hospitality and the Metaverse

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A Research Agenda for Tourism, Hospitality and the Metaverse

9781035328215 Edward Elgar Publishing
Edited by Haywantee Ramkissoon, Fellow of the Peer Review College, British Academy of Management, London, UK; Professor, UniSA Business, University of South Australia; Distinguished Visiting Professor, School of Tourism and Hospitality, College of Business and Economics, University of Johannesburg, South Africa and Visiting Professor, Centre for Research and Innovation in Tourism (CRiT), Taylor’s University, Malaysia, Ranjit Singh, School of Management, Pondicherry University and Juman Iqbal, Assistant Professor, Paari School of Business, SRM University, Andhra Pradesh, India
Publication Date: November 2024 ISBN: 978 1 03532 821 5 Extent: c 176 pp
This innovative Research Agenda explores how the metaverse is reshaping the tourism and hospitality industry. Highlighting both the opportunities and challenges created, it outlines how tourism and hospitality professionals can integrate metaverse technologies into their operations and planning.

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Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary.

This innovative Research Agenda explores how the metaverse is reshaping the tourism and hospitality industry. Highlighting both the opportunities and challenges created, it outlines how tourism and hospitality professionals can integrate metaverse technologies into their operations and planning.

Expert contributing authors analyze the key concepts and applications of the metaverse within tourism and hospitality, and trace rapidly shifting views on the technology. They showcase important areas of transformation, including the amplification of personalized experiences and the creation of new revenue streams. The Research Agenda also demonstrates how the metaverse can reshape business operations, from human resource management to destination marketing. Ultimately, it provides practical strategies and actionable insights, and identifies key avenues for future research.

This Research Agenda is an essential read for students and scholars of tourism and hospitality management. It is also a valuable resource for tourism and hospitality professionals seeking to adapt to and use developing metaverse technologies.
Critical Acclaim
‘The metaverse poses both a threat and an opportunity for tourism and hospitality. Haywantee Ramkissoon and colleagues have edited a must-have book for students and researchers of the metaverse. The book is comprehensive in its coverage of metaverse research and provides insights into the metaverse and tourism and an authoritative future research agenda.’
– Christopher Cooper, Leeds Beckett University, UK

‘This book presents a theoretically strong collection of contributions from the experts in the field. Infused with robust conceptualizations and good science, it presents an excellent research agenda for tourism, hospitality and the metaverse. This is a must have book.’
– Dogan Gursoy, Washington State University, US
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