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A Research Agenda for Employee Engagement in a Changing World of Work
This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement.
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Critical Acclaim
Contributors
Contents
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Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary.
This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement.
Chapters consider the future impact of a constantly changing landscape of work on employee engagement, addressing the growing prevalence of casual and contract forms of labor and the introduction of work automation technology. International contributors explore innovative methods for engagement research, including novel approaches in data gathering, qualitative and quantitative research methods and data analytic techniques that can be applied to answering a variety of different engagement questions.
Setting out key research directions for the future of the field, this book will be essential reading for academic scholars and researchers of organizational psychology and organizational behavior. In addition, researchers in business and industry will find new ways to think about, study, and evaluate the impact of engagement policies and practices.
This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement.
Chapters consider the future impact of a constantly changing landscape of work on employee engagement, addressing the growing prevalence of casual and contract forms of labor and the introduction of work automation technology. International contributors explore innovative methods for engagement research, including novel approaches in data gathering, qualitative and quantitative research methods and data analytic techniques that can be applied to answering a variety of different engagement questions.
Setting out key research directions for the future of the field, this book will be essential reading for academic scholars and researchers of organizational psychology and organizational behavior. In addition, researchers in business and industry will find new ways to think about, study, and evaluate the impact of engagement policies and practices.
Critical Acclaim
‘Work engagement has many positive benefits for employees and organizations. In this insightful edited volume, Meyer and Schneider have assembled top scholars from across the globe to consider the nature of work engagement, its place in the changing world of work, and strategies for advancing engagement research. Highly recommended!’
– Steve W.J. Kozlowski, University of South Florida, US
‘This book is packed with knowledge, wisdom and practical ideas from the leading international scholars who share a vision of creating work and workplaces that enable us all to thrive and contribute. The richness of the content in ideas, insights and innovations relating to engagement at work is dazzling. This is a must-read for new and established scholars studying the world of work.’
– Michael West CBE, Lancaster University, UK
– Steve W.J. Kozlowski, University of South Florida, US
‘This book is packed with knowledge, wisdom and practical ideas from the leading international scholars who share a vision of creating work and workplaces that enable us all to thrive and contribute. The richness of the content in ideas, insights and innovations relating to engagement at work is dazzling. This is a must-read for new and established scholars studying the world of work.’
– Michael West CBE, Lancaster University, UK
Contributors
Contributors: S.L. Albrecht, A.B. Bakker, J.W. Boudreau, P. Cappelli, M. Czink, L. Eldor, A.A. Fink, M. Gagné, V. González-Romá, M.A. Griffin, J.R.B. Halbesleben, L.M. Hough, D. Litalien, W.H. Macey, M.J.W. McLarnon, J.P. Meyer, A.J.S. Morin, F.L. Oswald, S.K. Parker, A.M. Saks, M. Salanova, B. Schneider, S. Sonnentag, M. Wiegelmann, D. Xanthopoulou
Contents
Contents:
INTRODUCTION
1 The promise of engagement 3
John P. Meyer and Benjamin Schneider
PART I EXPANDING TRADITIONAL PERSPECTIVES
ON ENGAGEMENT
2 Multiple targets and referents of employee engagement 21
Alan M. Saks
3 Antecedents and consequences of work
engagement: a multilevel nomological net 37
Despoina Xanthopoulou and Arnold B. Bakker
4 Work engagement: a key to HEROs – healthy and
resilient organizations 53
Marisa Salanova
5 Personality determinants of employee engagement 67
Leaetta M. Hough and Frederick L. Oswald
6 Individual-level outcomes of employee
engagement: a conservation of resources framework 87
Jonathon R. B. Halbesleben
PART II CONCEPTUALIZING ENGAGEMENT IN THE
CHANGING WORLD OF WORK
7 Contracting, engagement, and the “gig” economy 103
Peter Cappelli and Liat Eldor
8 Engagement with perpetually deconstructed and
reinvented work 119
John W. Boudreau
9 How does future work need to be designed for
optimal engagement? 137
Marylène Gagné, Sharon K. Parker, and Mark A. Griffin
10 Employee engagement and engagement in
change: a research agenda 155
Simon L. Albrecht
PART III RESEARCH STRATEGIES FOR THE NEW AGENDA
11 Qualitative methods in engagement research 175
William H. Macey
12 Investigating employee engagement at multiple levels 193
Vicente González-Romá
13 Empirical approaches to address the dynamic
aspects of work engagement: study design and
data analyses 209
Sabine Sonnentag, Monika Wiegelmann, and Maike Czink
14 Profiles of engagement dimensions and
targets: applications and opportunities for
person-centered analytic techniques 225
Matthew J. W. McLarnon, Alexandre J. S. Morin,
and David Litalien
15 Employee engagement in the new world of data 245
Alexis A. Fink and William H. Macey
CONCLUSION
16 Learnings and future directions 263
Benjamin Schneider and John P. Meyer
Index
INTRODUCTION
1 The promise of engagement 3
John P. Meyer and Benjamin Schneider
PART I EXPANDING TRADITIONAL PERSPECTIVES
ON ENGAGEMENT
2 Multiple targets and referents of employee engagement 21
Alan M. Saks
3 Antecedents and consequences of work
engagement: a multilevel nomological net 37
Despoina Xanthopoulou and Arnold B. Bakker
4 Work engagement: a key to HEROs – healthy and
resilient organizations 53
Marisa Salanova
5 Personality determinants of employee engagement 67
Leaetta M. Hough and Frederick L. Oswald
6 Individual-level outcomes of employee
engagement: a conservation of resources framework 87
Jonathon R. B. Halbesleben
PART II CONCEPTUALIZING ENGAGEMENT IN THE
CHANGING WORLD OF WORK
7 Contracting, engagement, and the “gig” economy 103
Peter Cappelli and Liat Eldor
8 Engagement with perpetually deconstructed and
reinvented work 119
John W. Boudreau
9 How does future work need to be designed for
optimal engagement? 137
Marylène Gagné, Sharon K. Parker, and Mark A. Griffin
10 Employee engagement and engagement in
change: a research agenda 155
Simon L. Albrecht
PART III RESEARCH STRATEGIES FOR THE NEW AGENDA
11 Qualitative methods in engagement research 175
William H. Macey
12 Investigating employee engagement at multiple levels 193
Vicente González-Romá
13 Empirical approaches to address the dynamic
aspects of work engagement: study design and
data analyses 209
Sabine Sonnentag, Monika Wiegelmann, and Maike Czink
14 Profiles of engagement dimensions and
targets: applications and opportunities for
person-centered analytic techniques 225
Matthew J. W. McLarnon, Alexandre J. S. Morin,
and David Litalien
15 Employee engagement in the new world of data 245
Alexis A. Fink and William H. Macey
CONCLUSION
16 Learnings and future directions 263
Benjamin Schneider and John P. Meyer
Index
