Paperback
Handbook of Research on Employee Voice
2nd edition
9781800889507 Edward Elgar Publishing
This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures
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Critical Acclaim
Contributors
Contents
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This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. This wide-ranging Handbook demonstrates that research on employee voice has gone beyond union and non-union voices to build a wider and deeper knowledge base.
Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies.
This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy-makers, employers and union officials.
Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies.
This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy-makers, employers and union officials.
Critical Acclaim
‘I firmly recommend this Handbook to audiences of students and early career researchers in employment relations and HRM and OB. The book is very well written, clear and with well-documented and extremely rich reference lists. It explores the debates and the contributions in several theoretical streams in a comprehensive way. The bridges between employment relations and HRM provide an extended framework for understanding voice and representation at different levels, by different actors and through different mechanisms. The thematic chapters focusing on theories, actors, processes, voice evaluation and future research could be of great help for experienced social sciences researchers interested in particular aspects of how to achieve voice.’
– Vassil Kirov, British Journal of Industrial Relations
‘Employee voice is a major concern in the modern workplace. The Handbook of Research on Employee Voice includes chapters from a stellar set of authors who are at the center of debates about how best to achieve voice in the changing world of work. The wide breadth of topics covered in the Handbook make it a most valuable resource for anyone interested in understanding the evolving research on employee voice.’
– Alexander J.S. Colvin, Cornell University, US
‘This superb collection of chapters on employee voice represents the cutting edge of research in this area. The authors are leading international authorities in the field and the insights they share will be valuable to scholars, practitioners and students alike.’
– Andrew R. Timming, The University of Western Australia
‘This book provides an intelligent and thoughtful account of employee voice and employee silence from a range of different academic perspectives. It stretches from historical accounts to thoughts for the future, all supported by an impressive number of empirically robust and theoretically rich accounts of current practice. It is an outstanding and timely work and is sure to be a must-read for anyone studying or conducting research in the area.’
– Irena Grugulis, University of Leeds, UK
– Vassil Kirov, British Journal of Industrial Relations
‘Employee voice is a major concern in the modern workplace. The Handbook of Research on Employee Voice includes chapters from a stellar set of authors who are at the center of debates about how best to achieve voice in the changing world of work. The wide breadth of topics covered in the Handbook make it a most valuable resource for anyone interested in understanding the evolving research on employee voice.’
– Alexander J.S. Colvin, Cornell University, US
‘This superb collection of chapters on employee voice represents the cutting edge of research in this area. The authors are leading international authorities in the field and the insights they share will be valuable to scholars, practitioners and students alike.’
– Andrew R. Timming, The University of Western Australia
‘This book provides an intelligent and thoughtful account of employee voice and employee silence from a range of different academic perspectives. It stretches from historical accounts to thoughts for the future, all supported by an impressive number of empirically robust and theoretically rich accounts of current practice. It is an outstanding and timely work and is sure to be a must-read for anyone studying or conducting research in the area.’
– Irena Grugulis, University of Leeds, UK
Contributors
Contributors: M.M.C. Allen, A.C. Avgar, A. Barnes, M. Barry, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, C. Casey, J. Chan, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, M. Edwards, R. Freeman, R. Gomez, J.A. Gruman, B. Harley, J. Harmer, E. Heery, P. Holland, J.A. Ingvaldsen, M. Irfan, S. Johnstone, S. Kaine, S. Kalfa, B.E. Kaufman, K. Kenny, B. Klaas, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, M.G. Menéndez, P. Mowbray, K.R. Murphy, W. Nienhüser, D. O’Shea, G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, S. Sekwao, P. Strom, J. Syed, L. Thornthwaite, K. Townsend, W. Vandekerckhov, A. Wilkinson, S. Williams, P. Willman
Contents
Contents:
Part I Perspectives and Theories of Voice –
1. Employee voice: bridging new terrains and disciplinary boundaries
Adrian Wilkinson, Tony Dundon, Jimmy Donaghey and Richard Freeman
2 Employee voice before Hirschman: its early history, conceptualization, and
practice
Bruce E. Kaufman
3 Hirschman and voice
Matthew M.C. Allen
4 Employee voice and the transaction cost economics project
Paul Willman, Alex Bryson, Rafael Gomez and Tobias Kretschmer
5 Industrial democracy in the twenty-first century
Catherine Casey
6 Labour process
Abigail Marks and Shiona Chillas
7 Employee voice and silence in organizational behavior
Chad T. Brinsfield and Marissa Edwards
PART II ACTORS
8 Managing voice: an employers perpective
Peter Holland
9 Line managers
Keith Townsend and Paula Mowbray
10 Union voice
Sarah Kaine
11 The missing employee in employee voice research
Dionne M. Pohler, Andrew A. Luchak, & J.M. Harmer
12 The expression of worker voice through civil society organizations
Edmund Heery and Stephen Williams)
13 Employee Voice and Democracy: A Critique of National and Transnational Laws
Glenn Patmore
PART III Voice PROCESSES
14 Collective bargaining
Virginia Doellgast and Chiara Benassi
15 Works councils
Werner Nienhüser
16 Joint consultative committees
Amanda Pyman
17 Individual voice: grievance and other procedures
David Lewin
18 High performance work systems and employee voice .
Bill Harley
19 Task-based voice and teamworking
Stephen Procter , Jos Benders and Jonas Ingvaldesen
20 Workplace partnership
Stewart Johnstone
21 Voice in the mutual gains organization
Ariel C. Avgar Stacey Sekwao ,Phoebe Strom
22 Non-union employee representation
Tony Dobbins and Tony Dundon
23 Employee and Collective Voice Engagement: Being psychologicallypresent when speaking up at work
Jamie A. Gruman and Alan M. Saks
24 Individual Voice in Informal and Formal Contexts in Organizations.
Deirdre O’Shea and Kevin Murphy
25 Whistleblowing.
Kate Kenny, Wim Vandekerckhov and Muhammad Irfan
PART IV EVALUATING VOICE
26. Voice across borders: comparing and explaining the dynamic of participation in a context of change
Maria González Menéndez and Miguel Martínez Lucio
27 Employee silence
Niall Cullinane and Jimmy Donaghey
28 Diversity management and missing voices
Jawad Syed
29 The Internet, the Web and Social Media: the promise and practice of E-Voice
Louise Thornthwaite, Craig Macmillan and Alison Barnes
30. Charting Voice in a developing economy: the case of China
Jenny Chan
PART V Future Directions on voice
31. Workplace Voice: Assessing Its Impact on the Individual and the Organization
Brian Klaas.
32 Integrating voice : Voice Within Hospitals: Reciprocal Relationship Between Employee Voice Related to Patient Care with Working Conditions Voice
Adrian Wilkinson , Michael Barry Paula Mowbray and Ariel Avgar
33 The future of employee voice
Senia Kalfa and John W. Budd
Index
Part I Perspectives and Theories of Voice –
1. Employee voice: bridging new terrains and disciplinary boundaries
Adrian Wilkinson, Tony Dundon, Jimmy Donaghey and Richard Freeman
2 Employee voice before Hirschman: its early history, conceptualization, and
practice
Bruce E. Kaufman
3 Hirschman and voice
Matthew M.C. Allen
4 Employee voice and the transaction cost economics project
Paul Willman, Alex Bryson, Rafael Gomez and Tobias Kretschmer
5 Industrial democracy in the twenty-first century
Catherine Casey
6 Labour process
Abigail Marks and Shiona Chillas
7 Employee voice and silence in organizational behavior
Chad T. Brinsfield and Marissa Edwards
PART II ACTORS
8 Managing voice: an employers perpective
Peter Holland
9 Line managers
Keith Townsend and Paula Mowbray
10 Union voice
Sarah Kaine
11 The missing employee in employee voice research
Dionne M. Pohler, Andrew A. Luchak, & J.M. Harmer
12 The expression of worker voice through civil society organizations
Edmund Heery and Stephen Williams)
13 Employee Voice and Democracy: A Critique of National and Transnational Laws
Glenn Patmore
PART III Voice PROCESSES
14 Collective bargaining
Virginia Doellgast and Chiara Benassi
15 Works councils
Werner Nienhüser
16 Joint consultative committees
Amanda Pyman
17 Individual voice: grievance and other procedures
David Lewin
18 High performance work systems and employee voice .
Bill Harley
19 Task-based voice and teamworking
Stephen Procter , Jos Benders and Jonas Ingvaldesen
20 Workplace partnership
Stewart Johnstone
21 Voice in the mutual gains organization
Ariel C. Avgar Stacey Sekwao ,Phoebe Strom
22 Non-union employee representation
Tony Dobbins and Tony Dundon
23 Employee and Collective Voice Engagement: Being psychologicallypresent when speaking up at work
Jamie A. Gruman and Alan M. Saks
24 Individual Voice in Informal and Formal Contexts in Organizations.
Deirdre O’Shea and Kevin Murphy
25 Whistleblowing.
Kate Kenny, Wim Vandekerckhov and Muhammad Irfan
PART IV EVALUATING VOICE
26. Voice across borders: comparing and explaining the dynamic of participation in a context of change
Maria González Menéndez and Miguel Martínez Lucio
27 Employee silence
Niall Cullinane and Jimmy Donaghey
28 Diversity management and missing voices
Jawad Syed
29 The Internet, the Web and Social Media: the promise and practice of E-Voice
Louise Thornthwaite, Craig Macmillan and Alison Barnes
30. Charting Voice in a developing economy: the case of China
Jenny Chan
PART V Future Directions on voice
31. Workplace Voice: Assessing Its Impact on the Individual and the Organization
Brian Klaas.
32 Integrating voice : Voice Within Hospitals: Reciprocal Relationship Between Employee Voice Related to Patient Care with Working Conditions Voice
Adrian Wilkinson , Michael Barry Paula Mowbray and Ariel Avgar
33 The future of employee voice
Senia Kalfa and John W. Budd
Index
