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Handbook of Research on Employee Voice
The term ‘employee voice’ refers to the ways and means through which employees can attempt to have a say and influence organizational issues that affect their work and the interests of managers and owners. The concept is distinct, but related to and often overlapping with issues such as participation, involvement and, more recently, engagement. This Handbook provides an up-to-date survey of the current research into employee voice, sets this research into context and sets a marker for future research in the area.
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Critical Acclaim
Contributors
Contents
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The term ‘employee voice’ refers to the ways and means through which employees can attempt to have a say and influence organizational issues that affect their work and the interests of managers and owners. The concept is distinct, but related to and often overlapping with issues such as participation, involvement and, more recently, engagement. This Handbook provides an up-to-date survey of the current research into employee voice, sets this research into context and sets a marker for future research in the area.
The contributors are all expert in their field. The book examines the theory and history of employee voice and what voice means to various actors, including employers, middle managers, employees, unions and policy-makers. The authors observe how these actors engage in various voice processes, such as collective bargaining, grievance procedures, task-based voice, partnership and mutual gains. The efforts that have been made to date to evaluate voice across and between firms are then assessed, before the contributors go on to open up the debate on potential new areas for voice research, with a focus on voice and its relationship to organizational inclusion and exclusion.
The contributors are all expert in their field. The book examines the theory and history of employee voice and what voice means to various actors, including employers, middle managers, employees, unions and policy-makers. The authors observe how these actors engage in various voice processes, such as collective bargaining, grievance procedures, task-based voice, partnership and mutual gains. The efforts that have been made to date to evaluate voice across and between firms are then assessed, before the contributors go on to open up the debate on potential new areas for voice research, with a focus on voice and its relationship to organizational inclusion and exclusion.
Critical Acclaim
‘This Handbook is an important contribution to knowledge about employee voice which combines a variety of approaches to the subject by drawing on different disciplines, forms and philosophies. It provides new research from a wide range of national and international experience and covers both collective and individual means of expressing the views of employees in the workplace. A feature of the Handbook is that it covers not only employment relations perspectives on the subject but also draws upon human resource management as well as organizational studies. The editors are leading authors in the subject area and have brought together both established authors and emerging scholars who have fresh approaches to the role of employee voice in organizations and society. I am sure that the Handbook will become a standard reference in the future.’
– Russell Lansbury, The University of Sydney Business School, Australia
‘Given that employee voice has become more important recently across a range of disciplines, this book is very timely indeed. It brings together contributions from 50 well-known academics from different countries who provide a comprehensive account of employee voice from a variety of historical and contemporary angles. Crucially it also raises key questions for current and future research and practice. In my view this book should be compulsory reading for academics, policy-makers, practitioners and students in the subject area.’
– Michael Marchington, University of Strathclyde and University of Manchester, UK
‘In conclusion, this isn’t ‘just another’ book on employee voice. It is a hugely important contribution to the field. It moves the literature forward and shines a new light on an area of study that is far from saturated. I recommend it as an essential reference for academics, and I should also think it would make a nice supplementary text for courses in human resource management.’
– Dr Andrew Timming, Work, Employment and Society
– Russell Lansbury, The University of Sydney Business School, Australia
‘Given that employee voice has become more important recently across a range of disciplines, this book is very timely indeed. It brings together contributions from 50 well-known academics from different countries who provide a comprehensive account of employee voice from a variety of historical and contemporary angles. Crucially it also raises key questions for current and future research and practice. In my view this book should be compulsory reading for academics, policy-makers, practitioners and students in the subject area.’
– Michael Marchington, University of Strathclyde and University of Manchester, UK
‘In conclusion, this isn’t ‘just another’ book on employee voice. It is a hugely important contribution to the field. It moves the literature forward and shines a new light on an area of study that is far from saturated. I recommend it as an essential reference for academics, and I should also think it would make a nice supplementary text for courses in human resource management.’
– Dr Andrew Timming, Work, Employment and Society
Contributors
Contributors: B. Abbott, M.M.C. Allen, A.C. Avgar, N. Balnave, A. Barnes, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, J. Foley, R.B. Freeman, P.J. Gollan, R. Gomez, M.G. Menéndez, J.A. Gruman, B. Harley, E. Heery, P. Holland, S. Johnstone, S. Kaine, B.E. Kaufman, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, W. Nienhüser, S. Owens, M.F. Özbilgin , G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, M. Sameer, J. Syed, L. Thornthwaite, K. Townsend, A. Wilkinson, S. Williams, P. Willman, Y. Xu
Contents
Contents:
PART I: PERSPECTIVES AND THEORIES OF VOICE
1. Employee Voice: Charting New Terrain
Adrian Wilkinson, Tony Dundon, Jimmy Donaghey and Richard B. Freeman
2. Employee Voice before Hirschman: Its Early History, Conceptualization, and Practice
Bruce E. Kaufman
3. Hirschmann and Voice
Matthew M.C. Allen
4. Employee Voice and the Transaction Cost Economics Project
Paul Willman, Alex Bryson, Rafael Gomez and Tobias Kretschmer
5. Industrial Democracy in the 21st Century
Janice Foley
6. High Performance Work Systems and Employee Voice
Bill Harley
7. Labour Process Perspectives on Employee Voice
Abigail Marks and Shiona Chillas
8. Employee Voice and Silence in Organisation Behaviour
Chad T. Brinsfield
PART II: ACTORS
9. Employers and Voice
Peter Holland
10. The Role of Line Managers in Employee Voice Systems
Keith Townsend
11. Union Voice
Sarah Kaine
12. The Missing Employee in Employee Voice Research
Dionne M. Pohler and Andrew A. Luchakr
13. Civil Society Organisations and Employee Voice
Edmund Heery, Brian Abbott and Steve Williams
PART III: FORMS
14. Collective Bargaining
Virginia Dollesgast and Chiara Benassi
15. Works Councils
Werner Nienhüser
16. Joint Consultative Committees
Amanda Pyman
17. Individual Voice: Grievance and Other Procedures
David Lewin
18. Task Base Voice: Teamworking, Autonomy and Performance
Stephen Procter and Jos Benders
19. Workplace Partnership
Stewart Johnstone
20. Voice in the Mutual Gains Organisation
Ariel C. Avgar and Stacey Owens
21. Non-union Employee Representation
Tony Dobbins and Tony Dundon
PART IV: EVALUATING VOICE
22. Regulation of Employee Voice
Paul J. Gollan, Glenn Patmore and Ying Xu
23. Voice Across Borders: Comparing and Explaining the Dynamics of Participation in a Context of Change
Maria González Menéndez and Miguel Martínez Lucio
24. Employee Silence
Niall Cullinane and Jimmy Donaghey
25. Employee Voice in the SME Context
Muhammad Sameer and Mustafa F. Özbilgin
26. Diversity Management and Missing Voices
Jawed Syed
27. E-voice: How Network and Media Technologies are Shaping Employee Voice
Nikola Balnave, Alison Barnes, Craig MacMillan and Louise Thornthwaite
28. Being Psychologically Present When Speaking Up: Employee Voice Engagement
Jamie A. Gruman and Alan M. Saks
29. The Future of Employee Voice
John W. Budd
Index
PART I: PERSPECTIVES AND THEORIES OF VOICE
1. Employee Voice: Charting New Terrain
Adrian Wilkinson, Tony Dundon, Jimmy Donaghey and Richard B. Freeman
2. Employee Voice before Hirschman: Its Early History, Conceptualization, and Practice
Bruce E. Kaufman
3. Hirschmann and Voice
Matthew M.C. Allen
4. Employee Voice and the Transaction Cost Economics Project
Paul Willman, Alex Bryson, Rafael Gomez and Tobias Kretschmer
5. Industrial Democracy in the 21st Century
Janice Foley
6. High Performance Work Systems and Employee Voice
Bill Harley
7. Labour Process Perspectives on Employee Voice
Abigail Marks and Shiona Chillas
8. Employee Voice and Silence in Organisation Behaviour
Chad T. Brinsfield
PART II: ACTORS
9. Employers and Voice
Peter Holland
10. The Role of Line Managers in Employee Voice Systems
Keith Townsend
11. Union Voice
Sarah Kaine
12. The Missing Employee in Employee Voice Research
Dionne M. Pohler and Andrew A. Luchakr
13. Civil Society Organisations and Employee Voice
Edmund Heery, Brian Abbott and Steve Williams
PART III: FORMS
14. Collective Bargaining
Virginia Dollesgast and Chiara Benassi
15. Works Councils
Werner Nienhüser
16. Joint Consultative Committees
Amanda Pyman
17. Individual Voice: Grievance and Other Procedures
David Lewin
18. Task Base Voice: Teamworking, Autonomy and Performance
Stephen Procter and Jos Benders
19. Workplace Partnership
Stewart Johnstone
20. Voice in the Mutual Gains Organisation
Ariel C. Avgar and Stacey Owens
21. Non-union Employee Representation
Tony Dobbins and Tony Dundon
PART IV: EVALUATING VOICE
22. Regulation of Employee Voice
Paul J. Gollan, Glenn Patmore and Ying Xu
23. Voice Across Borders: Comparing and Explaining the Dynamics of Participation in a Context of Change
Maria González Menéndez and Miguel Martínez Lucio
24. Employee Silence
Niall Cullinane and Jimmy Donaghey
25. Employee Voice in the SME Context
Muhammad Sameer and Mustafa F. Özbilgin
26. Diversity Management and Missing Voices
Jawed Syed
27. E-voice: How Network and Media Technologies are Shaping Employee Voice
Nikola Balnave, Alison Barnes, Craig MacMillan and Louise Thornthwaite
28. Being Psychologically Present When Speaking Up: Employee Voice Engagement
Jamie A. Gruman and Alan M. Saks
29. The Future of Employee Voice
John W. Budd
Index
