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Handbook of Research on Crisis Leadership in Organizations
With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis.
More Information
Critical Acclaim
Contributors
Contents
More Information
With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis.
The Handbook is divided into four parts: attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them.
Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.
The Handbook is divided into four parts: attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them.
Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.
Critical Acclaim
‘Modern organizational life seems dominated by crisis – BP and the Gulf Oil spill, TEPCO and the Japanese tsunami, the global financial meltdown. Therefore it is particularly timely to find a collection of articles in this Handbook that provides research guidance and practical insights on how leaders manage or mismanage in crisis situations. The focus on the crisis leader highlights what they do, and how they do it, while at the same time raising important questions to guide subsequent analysis.’
– Sydney Finkelstein, Dartmouth College, US and author of Why Smart Executives Fail
– Sydney Finkelstein, Dartmouth College, US and author of Why Smart Executives Fail
Contributors
Contributors: J.B, Adams, R.D. Arvey, G. Bonvillian, S. Chaidaroon, B. Crane, E. Deverell, A. Drory, A.J. DuBrin, S.B. Dust, E.H. Fram, K. Hyo-Jung, E.H. James, T. Jaques, R.S. Littlefield, K.E. Medeiros, G. Meisler, S.L. Muffet-Willett, M.D. Mumford, A. Pang, K. Parsons, P.J. Partlow, R.F. Piccolo, R. Pillai, R. Rajah, E. Vigoda-Gadot, L.P. Wooten
Contents
Contents:
Foreword
Laurence Barton
Preface
PART I: ATTRIBUTES AND BEHAVIORS OF THE CRISIS LEADER
1. Personal Attributes and Behaviors of Effective Crisis Leaders
Andrew J. DuBrin
2. Approaches to Minimize Choking Under Pressure
J.B. Adams, Scott, B. Dust and Ronald F. Piccolo
PART II: LEADERSHIP OF SUBORDINATES DURING A CRISIS
3. Transformational Leadership for Crisis Management
Rajnandini Pillai
4. Charismatic Leadership in Crises: Its Origins and Effects on Performance
Michael D. Mumford, Paul J. Partlow and Kelsey E. Medeiros
5. Turnaround Managers as Crisis Leaders
Gary Bonvillian
6. Leadership Beyond Rationality: Emotional Leadership in Times of Organizational Crisis
Galit Meisler, Eran Vigoda-Gadot and Amos Drury
7. Dealing with Emotions of Stakeholders During Crises: Why Should Leaders Care?
Augustine Pang, Kim Hyo-Jung and Suwichit Chaidaroon
8. Helping Group Members Develop Resilience
Rashimah Rajah and Richard D. Arvey
PART III: MANAGING THE PRESENT CRISIS AND PREVENTING FUTURE CRISES
9. Managing the Crisis Lifecycle in the Information Age
Erika H. James, Bret Crane and Lynn Perry Wooten
10. Leadership Strategies and Tactics for Crisis Management
Lynn Perry Wooten, Erika H. James and Kelle Parsons
11. Dealing with External Stakeholders during the Crisis: Managing the Information Vacuum
Augustine Pang
12. Communicating Risk and Crisis Communication to Multiple Publics
Robert S. Littlefield
13. Disaster Planning and Training for Crisis Leaders and Managers
Stacy L. Muffet-Willett
14. The Leadership Role in Crisis Prevention
Tony Jaques
15. Organizational Learning from Crisis
Edward Deverell
16. Preventing and Managing Leadership Crises in Nonprofit Organizations
Eugene H. Fram
PART IV: AN INTEGRATION OF APPROACHES TO UNDERSTANDING CRISIS LEADERSHIP
17. Conclusions about Crisis Leadership in Organizations
Andrew J. DuBrin
Index
Foreword
Laurence Barton
Preface
PART I: ATTRIBUTES AND BEHAVIORS OF THE CRISIS LEADER
1. Personal Attributes and Behaviors of Effective Crisis Leaders
Andrew J. DuBrin
2. Approaches to Minimize Choking Under Pressure
J.B. Adams, Scott, B. Dust and Ronald F. Piccolo
PART II: LEADERSHIP OF SUBORDINATES DURING A CRISIS
3. Transformational Leadership for Crisis Management
Rajnandini Pillai
4. Charismatic Leadership in Crises: Its Origins and Effects on Performance
Michael D. Mumford, Paul J. Partlow and Kelsey E. Medeiros
5. Turnaround Managers as Crisis Leaders
Gary Bonvillian
6. Leadership Beyond Rationality: Emotional Leadership in Times of Organizational Crisis
Galit Meisler, Eran Vigoda-Gadot and Amos Drury
7. Dealing with Emotions of Stakeholders During Crises: Why Should Leaders Care?
Augustine Pang, Kim Hyo-Jung and Suwichit Chaidaroon
8. Helping Group Members Develop Resilience
Rashimah Rajah and Richard D. Arvey
PART III: MANAGING THE PRESENT CRISIS AND PREVENTING FUTURE CRISES
9. Managing the Crisis Lifecycle in the Information Age
Erika H. James, Bret Crane and Lynn Perry Wooten
10. Leadership Strategies and Tactics for Crisis Management
Lynn Perry Wooten, Erika H. James and Kelle Parsons
11. Dealing with External Stakeholders during the Crisis: Managing the Information Vacuum
Augustine Pang
12. Communicating Risk and Crisis Communication to Multiple Publics
Robert S. Littlefield
13. Disaster Planning and Training for Crisis Leaders and Managers
Stacy L. Muffet-Willett
14. The Leadership Role in Crisis Prevention
Tony Jaques
15. Organizational Learning from Crisis
Edward Deverell
16. Preventing and Managing Leadership Crises in Nonprofit Organizations
Eugene H. Fram
PART IV: AN INTEGRATION OF APPROACHES TO UNDERSTANDING CRISIS LEADERSHIP
17. Conclusions about Crisis Leadership in Organizations
Andrew J. DuBrin
Index
