Hardback
Handbook of Employee Engagement
Perspectives, Issues, Research and Practice
9781848448216 Edward Elgar Publishing
The Handbook presents comprehensive and global perspectives to help researchers and practitioners identify, understand, evaluate and apply the key theories, models, measures and interventions associated with employee engagement. It provides many new insights, practical applications and areas for future research. It will serve as an important platform for ongoing research and practice on employee engagement.
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Critical Acclaim
Contributors
Contents
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The Handbook of Employee Engagement contains cutting edge contributions from a wide array of world-class scholars and consultants on state-of-the-art topics key to the science and the practice of employee engagement.
The volume presents comprehensive and global perspectives to help researchers and practitioners identify, understand, evaluate and apply the key theories, models, measures and interventions associated with employee engagement. The Handbook provides many new insights, practical applications and areas for future research. It will serve as an important platform for ongoing research and practice on employee engagement.
Combining an excellent balance of academic perspectives and practical applications this Handbook will prove to be invaluable for academic researchers in the field of organizational behaviour, organizational development and organizational psychology. In addition, human resource and organizational development practitioners and consultants should not be without this ‘state-of-the-art’ and informative resource.
The volume presents comprehensive and global perspectives to help researchers and practitioners identify, understand, evaluate and apply the key theories, models, measures and interventions associated with employee engagement. The Handbook provides many new insights, practical applications and areas for future research. It will serve as an important platform for ongoing research and practice on employee engagement.
Combining an excellent balance of academic perspectives and practical applications this Handbook will prove to be invaluable for academic researchers in the field of organizational behaviour, organizational development and organizational psychology. In addition, human resource and organizational development practitioners and consultants should not be without this ‘state-of-the-art’ and informative resource.
Critical Acclaim
‘. . . an impressive number of international contributions have been collected in the Handbook, from many of the field’s leading researchers, including its founding father, William Kahn. As a developing scholar in this field, I found much in the list of contents to interest me, and I immediately turned to some of the contributions to find out more. It is pleasing to see contributions from both academic and consultancy based engagement practitioners and the overall style of writing is accessible and clear. . . I think that the editor has met his objectives for the volume and has done an excellent job in creating a volume that summarises that state of play of engagement research. . . This volume is a very welcome addition to the field and certainly a work I will find value in revisiting over time.’
– Natalie Jones, Human Resource Development International
– Natalie Jones, Human Resource Development International
Contributors
Contributors: S.L. Albrecht, A.B. Bakker, S. Balain, K.M. Barbera, C.D. Beugré, U.K. Bindl, C. Binnewies, S. Brouwers, R. Carter, H.D. Cooper-Thomas, G.M. De La Rosa, P. De Prins, M.A. Durán, N. Extremera, T. Feldt, B. Fetzer, S. Fleck, M. Gagné, J.M. George, E.R. González, M.J. Gorgievski, G.B. Graen, J.A. Gruman, A.E. Herman, P.A. Heslin, C.L. Hulin, I. Inceoglu, S.M. Jex, D.L. Joseph, M. Joy, W.A. Kahn, U. Kinnunen, N. Knight-Turvey, B.J. Kowske, P.H. Langford, H.K.S. Laschinger, N. Leighton, W.H. Macey, A. Mäkikangas, S. Mauno, J.P. Meyer, D. Miyanaka, G.B. Moneta, L.J. Naidoo, P. Nesbit, D.A. Newman, K. Nielsen, N.M. Parfyonova, S.K. Parker, D.J. Putka, L. Rey, J. Richardson, A.M. Saks, M. Salanova, W.B. Schaufeli, C.A. Scherbaum, B. Schneider, L.M. Schohat, J. Segers, A. Shimazu, P. Sparrow, E. Vigoda-Gadot, M.A. West, C. Wildermuth, J.W. Wiley, J. Xu, S.A. Young, D. Youssefnia
Contents
Contents:
Preface
PART I: WHAT IS EMPLOYEE ENGAGEMENT? ISSUES, THEORIES, MODELS AND MEASUREMENT
1. Employee Engagement: 10 Key Questions for Research and Practice
Simon L. Albrecht
2. The Essence of Engagement: Lessons from the Field
William A. Kahn
3. A Comprehensive Framework for Understanding and Predicting Engagement
Steven Fleck and Ilke Inceoglu
4. Job Attitudes and Employee Engagement: Considering the Attitude “A-factor”
Daniel A. Newman, Dana L. Joseph and Charles L. Hulin
5. Toward an Evidence-based Model of Engagement: What We Can Learn from Motivation and Commitment Research
John P. Meyer, Marylène Gagné and Natalya M. Parfyonova
6. Engagement as a Motivational Construct
Ilke Inceoglu and Steven Fleck
7. Measuring Change: Does Engagement Flourish, Fade, or Stay True?
Helena D. Cooper-Thomas, Nicola Leighton, Jessica Xu and Neal Knight-Turvey
8. “Engage Me Once Again”: Is Employee Engagement for Real, or is it “Same Lady – Different Dress”?
Lior M. Schohat and Eran Vigoda-Gadot
PART II: WHAT INFLUENCES EMPLOYEE ENGAGEMENT? KEY DRIVERS, MODELS AND ISSUES
9. Job Demands and Resources as Antecedents of Work Engagement: A Qualitative Review and Directions for Future Research
Saija Mauno, Ulla Kinnunen, Anne Mäkikangas and Taru Feldt
10. Using the Demands–Control–Support Model to Understand Manager/Supervisor Engagement
Gabriel M. De La Rosa and Steve M. Jex
11. Engaging Middle Managers: Activities and Resources Which Enhance Middle Manager Engagement
Karina Nielsen and Eusebio Rial González
12. Leadership and Engagement: A Brief Review of the Literature, a Proposed Model, and Practical Implications
Jesse Segers, Peggy De Prins and Sonja Brouwers
13. The Role of Employee Trust in Understanding Employee Engagement
Benjamin Schneider, William H. Macey, Karen M. Barbera and Scott A. Young
14. Organizational Conditions Fostering Employee Engagement: The Role of “Voice”
Constant D. Beugré
15. Key Driver Analyses: Current Trends, Problems, and Alternative Approaches
Charles A. Scherbaum, Dan J. Putka, Loren J. Naidoo and David Youssefnia
16. The Personal Side of Engagement: The Influence of Personality Factors
Cristina de Mello e Souza Wildermuth
17. Analyzing the Contribution of Emotional Intelligence and Core Self-evaluations as Personal Resources to Employee Engagement
M. Auxiliadora Durán, Natalio Extremera and Lourdes Rey
18. Mindsets and Employee Engagement: Theoretical Linkages and Practical Interventions
Peter A. Heslin
PART III: THE DYNAMICS AND REGULATION OF EMPLOYEE ENGAGEMENT: FLUCTUATIONS, CYCLES, AFFECT AND FLOW
19. Engagement and “Job Crafting”: Engaged Employees Create their Own Great Place to Work
Arnold B. Bakker
20. Affective States and Affect Regulation as Antecedents of Dynamic Work Engagement
Carmen Binnewies and Bettina Fetzer
21. More Engagement is Not Necessarily Better: The Benefits of Fluctuating Levels of Engagement
Jennifer M. George
22. Passion for Work: Work Engagement versus Workaholism
Marjan J. Gorgievski and Arnold B. Bakker
23. Flow in Work as a Function of Trait Intrinsic Motivation, Opportunity for Creativity in the Job, and Work Engagement
Giovanni B. Moneta
PART IV: MANAGEMENT AND HR SYSTEMS, PRACTICES, AND PROCESSES: LEADERSHIP, TEAMS AND EMPOWERMENT
24. Engaging HR Strategists: Do the Logics Match the Realities?
Paul Sparrow and Shashi Balain
25. Organizational Socialization and Newcomer Engagement
Alan M. Saks and Jamie A. Gruman
26. Staff Nurse Work Engagement in Canadian Hospital Settings: The Influence of Workplace Empowerment and Six Areas of Worklife
Heather K.S. Laschinger
27. Engaged Work Teams
Joanne Richardson and Michael A. West
28. Enhanced Employee Engagement through High-Engagement Teams: A Top Management Challenge
George B. Graen
PART V: GLOBAL PERSPECTIVES ON EMPLOYEE ENGAGEMENT
29. Developing and Validating a Global Model of Employee Engagement
Jack W. Wiley, Brenda J. Kowske and Anne E. Herman
30. Work Engagement from a Cultural Perspective
Akihito Shimazu, Daisuke Miyanaka and Wilmar B. Schaufeli
PART VI: PERFORMANCE, OUTCOMES AND INTERVENTIONS: WHAT ENGAGEMENT INFLUENCES AND HOW TO DEVELOP IT
31. The Nature and Consequences of Employee Engagement: Searching for a Measure that Maximizes the Prediction of Organizational Outcomes
Peter H. Langford
32. Feeling Good and Performing Well? Psychological Engagement and Positive Behaviors at Work
Uta K. Bindl and Sharon K. Parker
33. How to Improve Work Engagement?
Wilmar B. Schaufeli and Marisa Salanova
34. Using Theatre-based Interventions to Increase Employee Self-efficacy and Engagement
Richard Carter, Paul Nesbit and Miriam Joy
Index
Preface
PART I: WHAT IS EMPLOYEE ENGAGEMENT? ISSUES, THEORIES, MODELS AND MEASUREMENT
1. Employee Engagement: 10 Key Questions for Research and Practice
Simon L. Albrecht
2. The Essence of Engagement: Lessons from the Field
William A. Kahn
3. A Comprehensive Framework for Understanding and Predicting Engagement
Steven Fleck and Ilke Inceoglu
4. Job Attitudes and Employee Engagement: Considering the Attitude “A-factor”
Daniel A. Newman, Dana L. Joseph and Charles L. Hulin
5. Toward an Evidence-based Model of Engagement: What We Can Learn from Motivation and Commitment Research
John P. Meyer, Marylène Gagné and Natalya M. Parfyonova
6. Engagement as a Motivational Construct
Ilke Inceoglu and Steven Fleck
7. Measuring Change: Does Engagement Flourish, Fade, or Stay True?
Helena D. Cooper-Thomas, Nicola Leighton, Jessica Xu and Neal Knight-Turvey
8. “Engage Me Once Again”: Is Employee Engagement for Real, or is it “Same Lady – Different Dress”?
Lior M. Schohat and Eran Vigoda-Gadot
PART II: WHAT INFLUENCES EMPLOYEE ENGAGEMENT? KEY DRIVERS, MODELS AND ISSUES
9. Job Demands and Resources as Antecedents of Work Engagement: A Qualitative Review and Directions for Future Research
Saija Mauno, Ulla Kinnunen, Anne Mäkikangas and Taru Feldt
10. Using the Demands–Control–Support Model to Understand Manager/Supervisor Engagement
Gabriel M. De La Rosa and Steve M. Jex
11. Engaging Middle Managers: Activities and Resources Which Enhance Middle Manager Engagement
Karina Nielsen and Eusebio Rial González
12. Leadership and Engagement: A Brief Review of the Literature, a Proposed Model, and Practical Implications
Jesse Segers, Peggy De Prins and Sonja Brouwers
13. The Role of Employee Trust in Understanding Employee Engagement
Benjamin Schneider, William H. Macey, Karen M. Barbera and Scott A. Young
14. Organizational Conditions Fostering Employee Engagement: The Role of “Voice”
Constant D. Beugré
15. Key Driver Analyses: Current Trends, Problems, and Alternative Approaches
Charles A. Scherbaum, Dan J. Putka, Loren J. Naidoo and David Youssefnia
16. The Personal Side of Engagement: The Influence of Personality Factors
Cristina de Mello e Souza Wildermuth
17. Analyzing the Contribution of Emotional Intelligence and Core Self-evaluations as Personal Resources to Employee Engagement
M. Auxiliadora Durán, Natalio Extremera and Lourdes Rey
18. Mindsets and Employee Engagement: Theoretical Linkages and Practical Interventions
Peter A. Heslin
PART III: THE DYNAMICS AND REGULATION OF EMPLOYEE ENGAGEMENT: FLUCTUATIONS, CYCLES, AFFECT AND FLOW
19. Engagement and “Job Crafting”: Engaged Employees Create their Own Great Place to Work
Arnold B. Bakker
20. Affective States and Affect Regulation as Antecedents of Dynamic Work Engagement
Carmen Binnewies and Bettina Fetzer
21. More Engagement is Not Necessarily Better: The Benefits of Fluctuating Levels of Engagement
Jennifer M. George
22. Passion for Work: Work Engagement versus Workaholism
Marjan J. Gorgievski and Arnold B. Bakker
23. Flow in Work as a Function of Trait Intrinsic Motivation, Opportunity for Creativity in the Job, and Work Engagement
Giovanni B. Moneta
PART IV: MANAGEMENT AND HR SYSTEMS, PRACTICES, AND PROCESSES: LEADERSHIP, TEAMS AND EMPOWERMENT
24. Engaging HR Strategists: Do the Logics Match the Realities?
Paul Sparrow and Shashi Balain
25. Organizational Socialization and Newcomer Engagement
Alan M. Saks and Jamie A. Gruman
26. Staff Nurse Work Engagement in Canadian Hospital Settings: The Influence of Workplace Empowerment and Six Areas of Worklife
Heather K.S. Laschinger
27. Engaged Work Teams
Joanne Richardson and Michael A. West
28. Enhanced Employee Engagement through High-Engagement Teams: A Top Management Challenge
George B. Graen
PART V: GLOBAL PERSPECTIVES ON EMPLOYEE ENGAGEMENT
29. Developing and Validating a Global Model of Employee Engagement
Jack W. Wiley, Brenda J. Kowske and Anne E. Herman
30. Work Engagement from a Cultural Perspective
Akihito Shimazu, Daisuke Miyanaka and Wilmar B. Schaufeli
PART VI: PERFORMANCE, OUTCOMES AND INTERVENTIONS: WHAT ENGAGEMENT INFLUENCES AND HOW TO DEVELOP IT
31. The Nature and Consequences of Employee Engagement: Searching for a Measure that Maximizes the Prediction of Organizational Outcomes
Peter H. Langford
32. Feeling Good and Performing Well? Psychological Engagement and Positive Behaviors at Work
Uta K. Bindl and Sharon K. Parker
33. How to Improve Work Engagement?
Wilmar B. Schaufeli and Marisa Salanova
34. Using Theatre-based Interventions to Increase Employee Self-efficacy and Engagement
Richard Carter, Paul Nesbit and Miriam Joy
Index
