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Handbook of Cultural Intelligence Research
Promoting a greater understanding of intercultural interactions, this timely and engaging Research Handbook provides an overview of the current state of research on cultural intelligence and analyzes its prospects for the future. Contributors investigate the heightened importance of intercultural interactions among individuals, groups, organizations, and societies in an increasingly interconnected global community.
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Critical Acclaim
Contributors
Contents
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Promoting a greater understanding of intercultural interactions, this timely and engaging Research Handbook provides an overview of the current state of research on cultural intelligence and analyzes its prospects for the future.
Including contributions from key researchers in the field as well as those with a more critical perspective, this comprehensive Research Handbook addresses the conceptual backdrop, the measurement and the antecedents of cultural intelligence. It further examines the outcomes associated with cultural intelligence, offers a higher-level analysis of the concept, and concludes with an evaluation of the future research prospects of cultural intelligence. All in all, the Handbook investigates the heightened importance of intercultural interactions among individuals, groups, organizations, and societies in an increasingly interconnected global community.
Covering a wide range of perspectives on cultural intelligence and related constructs, this Research Handbook will be essential reading for students, scholars, and researchers in the areas of employment relations, international business, international and cross-cultural management, occupational psychology, and organizational behavior.
Including contributions from key researchers in the field as well as those with a more critical perspective, this comprehensive Research Handbook addresses the conceptual backdrop, the measurement and the antecedents of cultural intelligence. It further examines the outcomes associated with cultural intelligence, offers a higher-level analysis of the concept, and concludes with an evaluation of the future research prospects of cultural intelligence. All in all, the Handbook investigates the heightened importance of intercultural interactions among individuals, groups, organizations, and societies in an increasingly interconnected global community.
Covering a wide range of perspectives on cultural intelligence and related constructs, this Research Handbook will be essential reading for students, scholars, and researchers in the areas of employment relations, international business, international and cross-cultural management, occupational psychology, and organizational behavior.
Critical Acclaim
‘As a retired academic, I find it heartening that the field of cultural intelligence that I was involved in 20 years ago with David Thomas has become such a major focus for research, that its early pioneers continue to do ground-breaking work, and that so many other fine scholars have been attracted. The progress represented in this book is astonishing, and it will help to ensure that the next two decades of work on cultural intelligence are as ground-breaking as the first two.’
– Kerr Inkson, University of Auckland, New Zealand
– Kerr Inkson, University of Auckland, New Zealand
Contributors
Contributors: Eren Akkan, Valerie Alexandra, Soon Ang, Kimberly Avila, Verónica Benet-Martínez, Dharm P.S. Bhawuk, Marius Brand, Paula Caligiuri, Andrea Caputo, Jean-Luc Cerdin, Melody Chao, Xiaowen Chen, Terence Chia, Kerri Anne Crowne, Rebekah Dibble, Sabrina Duijnisveld, Chris Earley, Jacob Eisenberg, Robert Engle, Brittnie A. Ferguson, Ann E. Feyerherm, Ronald Fischer, William Gabrenya, Cristina Gibson, Kevin S. Groves, Linda S. Henderson, Sarah E. Henry, Mariya Kargina, Johannes A. Karl, Franki Y. H. Kung, Mila Lazarova, Hyun-Jung Lee, Orly Levy, Yuan (Echo) Liao, Xing Liu, Kevin Lo, Angela T. Maitner, Snejina Michailova, Elaine Mosakowski, Kok-Yee Ng, Angela-MinhTu D. Nguyen, Dana L. Ott, Andre A. Pekerti, Steven Poelmans, Alfred Presbitero, Elizabeth C. Ravlin, Thomas Rockstuhl, Christopher Schlaegel, Margaret A. Shaffer, Günter K. Stahl, Dana Sumpter, David C. Thomas, Linn Van Dyne, Catherine Peyrols Wu, Ting Zhao
Contents
Contents:
Preface xxi
PART I CONCEPTUAL BACKGROUND OF CULTURAL INTELLIGENCE
1 Introduction: cultural intelligence in perspective 2
Chris Earley and Elaine Mosakowski
2 Cultural intelligence, global mindset, and cosmopolitanism: a tale of
three constructs 12
Hyun-Jung Lee and Orly Levy
3 Philosophy and theory of intercultural sensitivity: a review 27
Dharm P. S. Bhawuk
4 Reexamining social intelligence, emotional intelligence, and cultural
intelligence, for congruence and divergence: does social intelligence still exist? 45
Kerri Anne Crowne and Kevin Lo
5 Cultural agility and cultural intelligence 59
Paula Caligiuri
PART II MEASURING CULTURAL INTELLIGENCE
6 Is there really any good way to measure cultural intelligence, and what
exactly is it, anyway? 72
Xiaowen Chen and William Gabrenya
7 A bi-factor model of cultural intelligence: comparison with four-factor
and hierarchical models 89
Thomas Rockstuhl and Linn Van Dyne
8 The torturous evolution of the short form cultural intelligence scale (SFCQ) 105
Yuan Liao and David C. Thomas
PART III ANTECEDENTS OF CULTURAL INTELLIGENCE
9 Developing cultural intelligence through teaching and training 122
Jacob Eisenberg and Ting Zhao
10 Taking a fresh look at the CQ-personality mediation hypothesis:
a network perspective 137
Ronald Fischer and Johannes A. Karl
11 Minoritized multiculturals and the development of intercultural competence 154
Angela-MinhTu D. Nguyen, Kimberly Avila, Brittnie A. Ferguson, and
Verónica Benet-Martínez
12 Cultural metacognition: a large, well-stocked, organized and
illuminated toolshed in the mind 172
Andre A. Pekerti
PART IV OUTCOMES OF CULTURAL INTELLIGENCE
13 Cultural intelligence and language proficiency: do they substitute or
complement each other in predicting adjustment? 192
Catherine Peyrols Wu, Kok Yee Ng, and Soon Ang
14 Cultural intelligence as a global leadership competency in disruptive contexts 214
Kevin S. Groves, Ann E. Feyerherm, and Dana Sumpter
15 Navigating cultural paradoxes: an integrative framework of leader
cultural intelligence and paradoxical leadership behaviors 232
Steven Poelmans and Sabrina Duijnisveld
16 CQ and global work: a focus on work contexts and referent others 251
Sarah E. Henry, Margaret A. Shaffer, and Mila Lazarova
17 Cross-cultural impacts in the domestic workplace: multicultural work
environment, cultural intelligence, and extra-role performance 267
Robert Engle and Christopher Schlaegel
18 Cultural intelligence and the pursuit of a global career 289
Jean-Luc Cerdin and Eren Akkan
19 Cultural intelligence as key competency for inclusion in diverse
workgroups and organizations 309
Valerie Alexandra
PART V CULTURAL INTELLIGENCE AND HIGHER LEVELS OF ANALYSIS
20 The role of cultural intelligence in teams with newcomers: a multilevel model 324
Xing Liu and Elizabeth C. Ravlin
21 Minding mindfulness: an important process for cultural intelligence in
culturally diverse teams 341
Terence Chia and Cristina Gibson
22 The influence of metacognitive cultural intelligence on global virtual
team members’ psychological safety during COVID-19 360
Linda S. Henderson and Rebekah Dibble
23 Cultural intelligence from an intergroup perspective 378
Melody M. Chao, Angela T. Maitner, and Franki Y. H. Kung
24 Cultural intelligence and global citizenship: conceptualizing and
establishing interrelationships 396
Alfred Presbitero
PART VI LOOKING BACK AND LOOKING FORWARD
25 A bibliometric overview of cultural intelligence (CQ) research 412
Andrea Caputo and Mariya Kargina
26 Addressing the dark side of cultural intelligence: a conceptual model
and research agenda 429
Marius Brand, Christopher Schlaegel, and Günter K. Stahl
27 Cultural intelligence research: where to from here? 450
Dana L. Ott and Snejina Michailova
Index 465
Preface xxi
PART I CONCEPTUAL BACKGROUND OF CULTURAL INTELLIGENCE
1 Introduction: cultural intelligence in perspective 2
Chris Earley and Elaine Mosakowski
2 Cultural intelligence, global mindset, and cosmopolitanism: a tale of
three constructs 12
Hyun-Jung Lee and Orly Levy
3 Philosophy and theory of intercultural sensitivity: a review 27
Dharm P. S. Bhawuk
4 Reexamining social intelligence, emotional intelligence, and cultural
intelligence, for congruence and divergence: does social intelligence still exist? 45
Kerri Anne Crowne and Kevin Lo
5 Cultural agility and cultural intelligence 59
Paula Caligiuri
PART II MEASURING CULTURAL INTELLIGENCE
6 Is there really any good way to measure cultural intelligence, and what
exactly is it, anyway? 72
Xiaowen Chen and William Gabrenya
7 A bi-factor model of cultural intelligence: comparison with four-factor
and hierarchical models 89
Thomas Rockstuhl and Linn Van Dyne
8 The torturous evolution of the short form cultural intelligence scale (SFCQ) 105
Yuan Liao and David C. Thomas
PART III ANTECEDENTS OF CULTURAL INTELLIGENCE
9 Developing cultural intelligence through teaching and training 122
Jacob Eisenberg and Ting Zhao
10 Taking a fresh look at the CQ-personality mediation hypothesis:
a network perspective 137
Ronald Fischer and Johannes A. Karl
11 Minoritized multiculturals and the development of intercultural competence 154
Angela-MinhTu D. Nguyen, Kimberly Avila, Brittnie A. Ferguson, and
Verónica Benet-Martínez
12 Cultural metacognition: a large, well-stocked, organized and
illuminated toolshed in the mind 172
Andre A. Pekerti
PART IV OUTCOMES OF CULTURAL INTELLIGENCE
13 Cultural intelligence and language proficiency: do they substitute or
complement each other in predicting adjustment? 192
Catherine Peyrols Wu, Kok Yee Ng, and Soon Ang
14 Cultural intelligence as a global leadership competency in disruptive contexts 214
Kevin S. Groves, Ann E. Feyerherm, and Dana Sumpter
15 Navigating cultural paradoxes: an integrative framework of leader
cultural intelligence and paradoxical leadership behaviors 232
Steven Poelmans and Sabrina Duijnisveld
16 CQ and global work: a focus on work contexts and referent others 251
Sarah E. Henry, Margaret A. Shaffer, and Mila Lazarova
17 Cross-cultural impacts in the domestic workplace: multicultural work
environment, cultural intelligence, and extra-role performance 267
Robert Engle and Christopher Schlaegel
18 Cultural intelligence and the pursuit of a global career 289
Jean-Luc Cerdin and Eren Akkan
19 Cultural intelligence as key competency for inclusion in diverse
workgroups and organizations 309
Valerie Alexandra
PART V CULTURAL INTELLIGENCE AND HIGHER LEVELS OF ANALYSIS
20 The role of cultural intelligence in teams with newcomers: a multilevel model 324
Xing Liu and Elizabeth C. Ravlin
21 Minding mindfulness: an important process for cultural intelligence in
culturally diverse teams 341
Terence Chia and Cristina Gibson
22 The influence of metacognitive cultural intelligence on global virtual
team members’ psychological safety during COVID-19 360
Linda S. Henderson and Rebekah Dibble
23 Cultural intelligence from an intergroup perspective 378
Melody M. Chao, Angela T. Maitner, and Franki Y. H. Kung
24 Cultural intelligence and global citizenship: conceptualizing and
establishing interrelationships 396
Alfred Presbitero
PART VI LOOKING BACK AND LOOKING FORWARD
25 A bibliometric overview of cultural intelligence (CQ) research 412
Andrea Caputo and Mariya Kargina
26 Addressing the dark side of cultural intelligence: a conceptual model
and research agenda 429
Marius Brand, Christopher Schlaegel, and Günter K. Stahl
27 Cultural intelligence research: where to from here? 450
Dana L. Ott and Snejina Michailova
Index 465
