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A Research Agenda for Service Innovation
Edited by Faïz Gallouj, Faridah Djellal
This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of i...eBook:Find out more£27.16
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Services, Experiences and Innovation
Edited by Ada Scupola, Lars Fuglsang
Whilst innovation has traditionally focused on manufacturing, recently research surrounding service innovation has been flourishing. Furthermore, as consumers become ever more sophisticated and look for experiences, a research field inve...eBook:Find out more£25.00
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Service Operations Management, Second Edition
David W. Parker
Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. W...eBook:Find out more£48.76
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Research Methods in Service Innovation
Edited by Flemming Sørensen, Francesco Lapenta
Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and improving innovation processes in service organisations. Ea...eBook:Find out more£25.00
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Handbook of Service Business
Edited by John R. Bryson, Peter W. Daniels
Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences. T...eBook:Find out more£39.16
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Innovation and Culture in Public Services
Steven DeMello, Peder Inge Furseth
There is a growing trend toward the integration of public and private entities in the delivery of public services. This book aims to improve the ability to innovate successfully in large-scale public/private endeavors. The authors develo...eBook:Find out more£25.00
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Services and Innovation
Edited by Faïz Gallouj, Faridah Djellal
Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This new title provides a collection of the most significant articles that have helped build and dev... -
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Public–Private Innovation Networks in Services
Edited by Faïz Gallouj, Luis Rubalcaba, Paul Windrum
This book is devoted to the study of public–private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public an...eBook:Find out more£39.16
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Handbook of Innovation in Public Services
Edited by Stephen P. Osborne, Louise Brown
Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovatio...eBook:Find out more£39.16
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Handbook of Management and Creativity
Edited by Chris Bilton, Stephen Cummings
This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organisation – and does so in an accessible, e...eBook:Find out more£39.16
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The Economics of Services
Jan Owen Jansson
Despite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initi...eBook:Find out more£29.56
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Handbook on the Experience Economy
Edited by Jon Sundbo, Flemming Sørensen
This illuminating Handbook presents the state-of-the-art in the scientific field of experience economy studies. It offers a rich and varied collection of contributions that discuss different issues of crucial importance for our understan...eBook:Find out more£48.00